Mandarin Helpdesk Analyst — On-site Support & Growth

J-K Netwok Services; Muntinlupa; On-site; PHP 1,188,000 - 1,423,000; Full time

Benefits offered by this job

Government Mandated Benefits

Work-on-site allowance

Extensive HMO coverage for you andyour

Job summary

J-K Netwok Services in Alabang, Muntinlupa seeks a Mandarin Helpdesk Analyst to support bilingual customer queries onsite. The role requires Mandarin and English proficiency with a preference for candidates with customer service experience.

Open to undergraduates or degree holders in any course. The position offers a shifting schedule under a work-on-site setup, with a robust benefits package including government-mandated benefits and HMO coverage.

Qualifications

• Mandarin and English language proficiency required.
• Open to undergraduates or degree holders in any course.
• Customer service experience is a plus.

Responsibilities

• Assist restaurant managers on system navigation and updates.
• Guide managers to update menu, prices, and inventory.
• Help crew with receipt printing and device issues.
• Support managers when the schedule tracker is not updating.
• Answer inquiries about paper jams or devices not powering on.
• Assist with payment-related inquiries and transactions.

Skills

Mandarin

English

Education

Undergraduate

Any degree holder

Job description

J-K Netwok Services in Alabang, Muntinlupa seeks a Mandarin Helpdesk Analyst to support bilingual customer queries onsite. The role requires Mandarin and English proficiency with a preference for candidates with customer service experience.

Open to undergraduates or degree holders in any course. The position offers a shifting schedule under a work-on-site setup, with a robust benefits package including government-mandated benefits and HMO coverage.