Mandarin Helpdesk Specialist — Onsite BPO Support

J-K Netwok Services; Muntinlupa; On-site; PHP 1,188,000 - 1,423,000; Full time

Benefits offered by this job

Government mandated benefits

Work-on-site allowance

Extensive HMO coverage for you and dep

Non-Taxable Allowance on top of Basic

Excellent program incentives

Group Life Insurance

30 Service Incentive Leaves

Job summary

J-K Netwok Services is hiring for a Mandarin Helpdesk Associate in Alabang, Muntinlupa. The role requires mandarin and English language proficiency and focuses on customer service support for restaurant operations.

Working on-site, with shifting schedules, and a monthly salary of Php 117,000, plus on-site benefits and incentives. The ideal candidate can speak Mandarin and English, may be a student or degree holder, and will benefit from extensive HMO coverage, non-taxable allowances, and

Qualifications

• Mandarin and English language proficiency required.
• Open to undergraduates and degree holders.
• Experience in customer service is an advantage.

Responsibilities

• Assist Restaurant Managers on how to navigate the system.
• Guide Managers on how to update menu, prices, and inventory.
• Assist crew when devices do not print receipts.
• Guide Restaurant managers when the schedule tracker is not updating.
• Answer inquiries about paper jams or device power issues.
• Provide crew and waiters with solutions when credit card transactions fail.

Skills

Mandarin language

English communication

Customer service

Job description

J-K Netwok Services is hiring for a Mandarin Helpdesk Associate in Alabang, Muntinlupa. The role requires mandarin and English language proficiency and focuses on customer service support for restaurant operations.

Working on-site, with shifting schedules, and a monthly salary of Php 117,000, plus on-site benefits and incentives. The ideal candidate can speak Mandarin and English, may be a student or degree holder, and will benefit from extensive HMO coverage, non-taxable allowances, and