Mandarin Service Desk Associate (On-site)

J-K Netwok Services; Muntinlupa; On-site; PHP 1,188,000 - 1,423,000; Full time

Benefits offered by this job

Government Mandated Benefits

Work-on-site allowance

Extensive HMO coverage for you and you

Non-Taxable Allowance on top of your基本

Excellent Program Incentives based on 

Group Life Insurance

30 Service Incentive Leaves (Paid Time

Paid Time Off

Job summary

J-K Netwok Services seeks a Mandarin Assistant Service Desk professional to support our BPO operations in Alabang, Muntinlupa. The role requires Mandarin and English fluency, a shifting schedule, and an on-site work setup with a salary of Php 117,000.

Open to undergraduates or degree holders of any course, with customer service experience considered an advantage. You will assist restaurant managers with system navigation, menu updates, inventory, receipts, and transaction inquiries.

Qualifications

• Fluency in Mandarin and English is required.
• Undergraduates or degree holders of any course are welcome.
• Customer service experience is an advantage.

Responsibilities

• Assist Restaurant Managers on how to navigate the system
• Guide Managers on how to update menu, prices, and inventory
• Assist crew when devices are not printing the receipts
• Guide Restaurant managers when the schedule tracker is not updating
• Extend answers on inquiries about paper jamming or Device not powering on
• Provide crew and waiters answers when credit card transactions failed

Skills

Mandarin language

English language

Customer service

Job description

J-K Netwok Services seeks a Mandarin Assistant Service Desk professional to support our BPO operations in Alabang, Muntinlupa. The role requires Mandarin and English fluency, a shifting schedule, and an on-site work setup with a salary of Php 117,000.

Open to undergraduates or degree holders of any course, with customer service experience considered an advantage. You will assist restaurant managers with system navigation, menu updates, inventory, receipts, and transaction inquiries.