Mandarin Service Desk Coordinator – Onsite & Perks

J-K Netwok Services; Muntinlupa; On-site; PHP 1,188,000 - 1,423,000; Full time

Benefits offered by this job

Government Mandated Benefits

Work-on-site allowance

Extensive HMO coverage for you andyour

Non-Taxable Allowance on top of your B

Excellent Program Incentives based on<

Job summary

J-K Netwok Services in Alabang, Muntinlupa, Philippines, seeks a Mandarin Service Desk Assistant Coordinator for on-site operations. The role requires Mandarin and English, with shifting schedules and a monthly salary of Php 117,000.

Responsibilities include supporting restaurant managers, updating menus and inventory, and resolving device and payment issues. Open to Filipinos and Filipino-Chinese with Mandarin proficiency; undergraduates or degree holders are welcome, with customer service

Qualifications

• Open to Filipinos and Filipino-Chinese who can speak Mandarin and English.
• Open to undergraduates and degree holders of any course.
• Having experience in Customer Service is an advantage.

Responsibilities

• Assist Restaurant Managers on how to navigate the system.
• Guide Managers on how to update menu, prices, and inventory.
• Assist crew when devices are not printing the receipts.
• Guide Restaurant managers when the schedule tracker is not updating.
• Extend answers on inquiries about paper jamming or Device not powering on.
• Provide crew and waiters answers when credit card transactions failed.

Skills

Mandarin language

English language

Customer service

Education

Any degree accepted

Job description

J-K Netwok Services in Alabang, Muntinlupa, Philippines, seeks a Mandarin Service Desk Assistant Coordinator for on-site operations. The role requires Mandarin and English, with shifting schedules and a monthly salary of Php 117,000.

Responsibilities include supporting restaurant managers, updating menus and inventory, and resolving device and payment issues. Open to Filipinos and Filipino-Chinese with Mandarin proficiency; undergraduates or degree holders are welcome, with customer service