Mandarin Helpdesk Coordinator – On-Site BPO Support

J-K Netwok Services; Muntinlupa; On-site; PHP 1,188,000 - 1,423,000; Full time

Benefits offered by this job

Government Mandated Benefits

Work-on-site allowance

Extensive HMO coverage for you and our

Dependents

Non-Taxable Allowance on top of your

Basic Salary

Excellent Program Incentives based on

Group Life Insurance

30 Service Incentive Leaves (Paid Time

Job summary

J-K Netwok Services in Alabang, Muntinlupa, a multinational BPO company, seeks a Mandarin Helpdesk Coordinator to support restaurant managers with system navigation, updating menus and prices, and resolving receipt printing issues. The role requires Mandarin and English fluency; open to undergraduates or degree holders; on-site with shifting schedule and a strong benefits package.

Join a team offering Government Mandated Benefits, extensive HMO, a non-taxable allowance on top of basic salary,

Qualifications

• Mandarin and English fluency required or highly advantageous.
• Open to undergraduates and degree holders of any course.

Responsibilities

• Assist Restaurant Managers on how to navigate the system
• Guide Managers on how to update menu, prices, and inventory
• Assist crew when devices are not printing receipts
• Guide Restaurant managers when the schedule tracker is not updating
• Respond to inquiries about paper jams or device power issues
• Provide crew and waiters with answers when credit card transactions fail

Skills

Mandarin fluency

English fluency

Education

Any degree accepted

Job description

J-K Netwok Services in Alabang, Muntinlupa, a multinational BPO company, seeks a Mandarin Helpdesk Coordinator to support restaurant managers with system navigation, updating menus and prices, and resolving receipt printing issues. The role requires Mandarin and English fluency; open to undergraduates or degree holders; on-site with shifting schedule and a strong benefits package.

Join a team offering Government Mandated Benefits, extensive HMO, a non-taxable allowance on top of basic salary,