Mandarin Helpdesk Executive Onsite Restaurant Ops

J-K Netwok Services; Muntinlupa; On-site; PHP 1,188,000 - 1,423,000; Full time

Benefits offered by this job

Government Mandated Benefits

Work-on-site allowance

Extensive HMO coverage for you and你的依赖

Non-Taxable Allowance on top of your B

Excellent Program Incentives based on绩

Group Life Insurance

30 Service Incentive Leaves (Paid Time

on-site

Job summary

J-K Netwok Services in Alabang, Muntinlupa, is seeking a Mandarin Helpdesk Executive to support restaurant operations and assist with device troubleshooting and system navigation. The position requires strong Mandarin and English communication and offers an on-site, shifting work schedule in a BPO environment.

Eligible candidates should be Filipino or Filipino-Chinese with experience in customer service. Benefits include government-m mandated coverage, on-site allowance, extensive HMO,

Qualifications

• Mandarin and English fluency required for customer support
• Open to Filipinos and Filipino-Chinese

Responsibilities

• Assist Restaurant Managers on how to navigate the system
• Guide Managers on how to update menu, prices, and inventory
• Assist crew when devices are not printing the receipts
• Guide Restaurant managers when the schedule tracker is not updating
• Extend answers on inquiries about paper jamming or Device not powering on
• Provide crew and waiters answers when credit card transactions failed

Skills

Mandarin

English

Job description

J-K Netwok Services in Alabang, Muntinlupa, is seeking a Mandarin Helpdesk Executive to support restaurant operations and assist with device troubleshooting and system navigation. The position requires strong Mandarin and English communication and offers an on-site, shifting work schedule in a BPO environment.

Eligible candidates should be Filipino or Filipino-Chinese with experience in customer service. Benefits include government-m mandated coverage, on-site allowance, extensive HMO,