On-site Mandarin Helpdesk Analyst - Restaurant Ops Support
J-K Netwok Services
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Benefits offered by this job
Job summary
J-K Netwok Services in the Philippines is seeking a Mandarin Helpdesk Assistant Analyst for its BPO operations in Alabang, Muntinlupa. This on-site role supports restaurant management systems and requires fluent Mandarin and English communication.
The position offers a shifting schedule with government-mandated benefits, comprehensive HMO, non-taxable allowances, and performance-based incentives. Open to Filipinos and Filipino-Chinese; undergraduates and degree holders are welcome; prior
Qualifications
- Open to Filipinos and Filipino-Chinese who can speak Mandarin and English.
- Undergraduates and degree holders of any course are welcome.
- Experience in Customer Service is an advantage.
Responsibilities
- Assist Restaurant Managers on how to navigate the system
- Guide Managers on how to update menu, prices, and inventory
- Assist crew when devices are not printing the receipts
- Guide Restaurant managers when the schedule tracker is not updating
- Extend answers on inquiries about paper jamming or Device not powering on
- Provide crew and waiters answers when credit card transactions failed
Skills
Education
Job description
J-K Netwok Services in the Philippines is seeking a Mandarin Helpdesk Assistant Analyst for its BPO operations in Alabang, Muntinlupa. This on-site role supports restaurant management systems and requires fluent Mandarin and English communication.
The position offers a shifting schedule with government-mandated benefits, comprehensive HMO, non-taxable allowances, and performance-based incentives. Open to Filipinos and Filipino-Chinese; undergraduates and degree holders are welcome; prior
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