Looking for Customer Service Representatives!

Miranda HR; Mandaluyong; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Insurance Health & Wellness

Job Training

Job summary

A customer service agency in Mandaluyong is looking for Customer Service Representatives. This full-time role requires a high school diploma or equivalent, with no prior experience necessary. Successful candidates will provide exceptional customer service through phone, email, and chat, assisting customers with product selection and inquiries. The position offers a standard office environment with potential remote opportunities and emphasizes strong communication skills and problem-solving abilities.

Qualifications

• High School diploma or equivalent required.
• No prior experience needed.
• Strong communication skills necessary.
• Qualities: Creative problem solving and interpersonal skills.
• Duties: Sales support and customer support.
• Working conditions: Standard office with potential remote work.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Assist customers with product selection and information.
• Collaborate with team members to enhance overall customer experience.
• Collaborate with team members to enhance overall customer experience.
• Identify and escalate complex issues to appropriate departments for resolution.

Skills

Strong communication skills

Customer Relationship Management

Attention to Detail

Creative Problem Solving

Interpersonal Skills

Education

High School diploma or equivalent

Tools

CRM software

Job description

Looking for Customer Service Representatives!

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

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Description

• Provide exceptional customer service by addressing inquiries and resolving issues via phone, email, and chat.
• Assist customers with product selection and provide information regarding promotions and services.
• Maintain customer records and update account information as necessary.
• Collaborate with team members to enhance overall customer experience.
• Identify and escalate complex issues to appropriate departments for resolution.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Strong communication skills, Customer Relationship Management, Attention to Detail
• Qualities and Traits: Creative Problem Solving, Interpersonal Skills
• Responsibilities and Duties: Sales Support, Customer Support
• Working Conditions: Standard office environment with potential remote work opportunities

Sales Support Creative Problem Solving English Language Communication Customer Relationship Management Attention to Detail Interpersonal Skills Communication Skills

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