Looking for Customer Service Representatives!

Miranda HR; Makati; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Government Mandated Benefits

Life Insurance

Job summary

A recruitment firm seeks Customer Service Representatives to provide exceptional service to customers via phone, email, and chat. No prior experience is required, just a High School diploma. Successful candidates will assist customers with product selection, maintain customer records, and work in a standard office environment. This full-time position is located in Makati, Philippines, with opportunities for remote work as well.

Qualifications

• Educational Qualifications: High School diploma or equivalent.
• No prior experience required.
• Strong communication skills required.
• Skills and Competencies: Strong communication skills, Customer Relationship Management, Attention to Detail.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Assist customers with product selection and promotions.
• Maintain customer records and update account information.
• Collaborate with team members to enhance overall customer experience.
• Identify and escalate complex issues to appropriate departments for resolution.

Skills

Strong communication skills

Customer Relationship Management

Attention to Detail

Creative Problem Solving

Interpersonal Skills

Interpersonal Skills

Creative Problem Solving

English Language Communication

Education

High School diploma or equivalent

Tools

CRM

Job description

Looking for Customer Service Representatives!

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Description

• Provide exceptional customer service by addressing inquiries and resolving issues via phone, email, and chat.
• Assist customers with product selection and provide information regarding promotions and services.
• Maintain customer records and update account information as necessary.
• Collaborate with team members to enhance overall customer experience.
• Identify and escalate complex issues to appropriate departments for resolution.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Strong communication skills, Customer Relationship Management, Attention to Detail
• Qualities and Traits: Creative Problem Solving, Interpersonal Skills
• Responsibilities and Duties: Sales Support, Customer Support
• Working Conditions: Standard office environment with potential remote work opportunities

Sales Support, Creative Problem Solving, English Language Communication, Customer Relationship Management, Attention to Detail, Interpersonal Skills, Communication Skills

Working Location

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