Launch Operations Assistant

VA Masters; Bais; Hybrid; PHP 223,000 - 357,000; Full time

Job summary

vamasters, Inc. is seeking a detail-oriented Launch Operations & GoHighLevel Virtual Assistant to ensure flawless online launches. You will keep our CRM clean, run GoHighLevel tasks across campaigns, and provide coverage during planned absences.

Ideal candidates will reliably catch small errors before they become issues, manage recurring tasks, and support the automation specialist by handling scheduling, QA, and setup. Join a collaborative team with room to grow.

Qualifications

• 1+ year GoHighLevel experience (contacts, tags, smart lists, funnels)
• Experience scheduling email and SMS campaigns
• Launch or event operations experience or strong QA under deadline
• Ability to write clear SOPs from Loom videos
• Comfortable using Claude in daily work, plus Monday.com, Slack, Google Drive, and Loom
• Very detail-oriented, speaks up when something looks off
• Attentive to the fine print, steady in delivery, and able to work without close direction
• Strong communication skills

Responsibilities

• Schedule and finalize launch emails and SMS from approved copy
• Manage the shared support inbox and handle event access/permissions
• Run QA on pages, price/date changes, and set custom values for each launch
• Complete a daily health check during promotions and flag issues the same day
• Make approved page updates in GoHighLevel (copy, testimonials, images, videos, footer, policies)
• Load approved email and SMS copy into workflows (e.g., abandoned cart) for review
• Update UTMs and tracking, set up booking links and calendars
• Triage invalid emails, sweep checkout, upsell and thank-you pages; adjust settings per checklist
• Pull launch data (bonuses, conversions) and handle gifting follow-up
• Write SOPs from Loom recordings; maintain dashboards and knowledge bases

Skills

GoHighLevel

Email campaigns

Launch operations

SOP writing

Claude AI

Detail-oriented

Communication skills

Tools

Loom

Monday.com

Slack

Google Drive

Zapier

Canva

Job description

Job Summary:

A launch succeeds or stumbles on the small things, and a detail-obsessed Launch Operations & GoHighLevel Virtual Assistant will catch every one of them for us. You will keep our CRM clean and our online launches running smoothly, handling the recurring GoHighLevel tasks behind every launch, from scheduling campaigns to QA, so our automation specialist can focus on building. You will also provide coverage for a team member during a planned absence. A reliable self-starter who catches small errors before they become big problems is the ideal fit.

Key Responsibilities:

• - Schedule and finalize launch emails and SMS (reminders, replays, bonuses) from approved copy
• - Manage the shared support inbox, resend event access after email fixes, and handle Facebook group setup and permissions
• - Run QA on pages and on price and date changes, set custom values for each launch, and add Zoom links to confirmation emails
• - Complete a daily health check during promotions, including test purchases, and flag issues the same day
• - Make approved page updates in GoHighLevel (copy, testimonials, images, videos, footer and policy links)
• - Load approved email and SMS copy into existing workflows, such as abandoned cart, for review
• - Update UTMs and tracking from a checklist, and set up booking links and calendars
• - Triage invalid emails, sweep checkout, upsell, and thank-you pages, and make checklist-based settings changes
• - Pull launch data (bonus earners, conversions) and handle gifting follow-up
• - Write SOPs from Loom recordings, keep an inventory of active Zaps, and maintain Monday.com dashboards and internal knowledge bases

Mandatory Skills:

• - 1+ year of hands-on GoHighLevel experience (contacts, tags, smart lists, funnels, calendars)
• - Experience scheduling email and SMS campaigns
• - Launch or event operations experience, or a strong record of detail-heavy QA under deadline
• - Ability to write clear SOPs from Loom videos
• - Comfortable using Claude in daily work, plus Monday.com, Slack, Google Drive, and Loom
• - Very detail-oriented, and speaks up when something looks off
• - Attentive to the fine print, steady in delivery, and at ease working without close direction
• - Strong communication skills

Preferred Skills:

• - Experience with Zapier
• - Experience with Canva
• - Experience supporting online launches, webinars, or challenge-style events
• - Familiarity with tracking and social proof tools
• - Experience maintaining dashboards and documentation
• - Able to hold several projects in view at once and advance each in turn

Why Join Us:

Join a collaborative team and take a hands-on role in high-impact launches. You will work with clear processes and supportive teammates, with real room to grow as your responsibilities expand.