CRM Operations Virtual Assistant

VA Masters; Ozamiz; On-site; PHP 223,000 - 391,000; Full time

Job summary

vamasters, Inc. is seeking a Launch Operations & GoHighLevel Virtual Assistant in Ozamiz to keep CRM tidy and campaigns on schedule. You will handle recurring GoHighLevel work, from scheduling campaigns to QA, and cover for a teammate during planned absences.

The ideal candidate is detail-obsessed, reliable, and skilled at writing SOPs from Loom recordings, with experience in Monday.com, Slack, Google Drive, and Loom to support high-impact launches.

Qualifications

• 1+ year of hands-on GoHighLevel experience (contacts, tags, smart lists, funnels)
• Experience scheduling email and SMS campaigns
• Launch or event operations experience, or strong detail-heavy QA under deadline
• Ability to write clear SOPs from Loom videos
• Comfortable using Claude daily, plus Monday.com, Slack, Google Drive, and Loom
• Very detail-oriented, willing to speak up when something looks wrong
• Dependable in follow-up and able to own workload
• Strong communication skills

Responsibilities

• Schedule and finalize launch emails and SMS using approved copy
• Run the shared support inbox, resend event access after fixes, manage Facebook group setup
• QA pages and price/date changes, set custom values for each launch, add Zoom links
• Daily health check during promotions, raise issues the same day
• Apply approved page updates in GoHighLevel (copy, testimonials, images, videos, footer and policy links)
• Load approved email and SMS copy into workflows (e.g., abandoned cart) for review
• Update UTMs and tracking, set up booking links and calendars
• Triage invalid emails, sweep checkout, upsell and thank-you pages, adjust settings
• Pull launch data (bonus earners, conversions) and manage gifting follow-up
• Write SOPs from Loom recordings; maintain Zaps and dashboards; update knowledge bases

Skills

GoHighLevel

Campaign scheduling

QA under deadline

SOP writing

Attention to detail

Communication

Team collaboration

CRM management

Tools

GoHighLevel

Monday.com

Slack

Google Drive

Loom

Claude

Job description

Job Summary:

The weeks around a launch leave no room for mistakes, and a detail-obsessed Launch Operations & GoHighLevel Virtual Assistant will keep our CRM tidy and every campaign on schedule. You will take on the recurring GoHighLevel work behind each launch, from scheduling campaigns to QA, so our automation specialist can stay focused on building. You will also cover for a team member during a planned absence. A reliable self-starter who catches small errors before they grow into big problems is the ideal fit.

Key Responsibilities:

• - Schedule and finalize launch emails and SMS (reminders, replays, bonuses) using approved copy
• - Run the shared support inbox, resend event access after email fixes, and manage Facebook group setup and permissions
• - Carry out QA on pages and on price and date changes, set custom values for each launch, and add Zoom links to confirmation emails
• - Do a daily health check during promotions, including test purchases, and raise any issue the same day
• - Apply approved page updates in GoHighLevel (copy, testimonials, images, videos, footer and policy links)
• - Load approved email and SMS copy into existing workflows, such as abandoned cart, for review
• - Update UTMs and tracking from a checklist, and set up booking links and calendars
• - Triage invalid emails, sweep checkout, upsell, and thank-you pages, and apply checklist-based settings changes
• - Pull launch data (bonus earners, conversions) and take care of gifting follow-up
• - Write SOPs from Loom recordings, maintain an inventory of active Zaps, and keep Monday.com dashboards and internal knowledge bases up to date

Mandatory Skills:

• - 1+ year of hands-on GoHighLevel experience (contacts, tags, smart lists, funnels, calendars)
• - Experience scheduling email and SMS campaigns
• - Launch or event operations experience, or a strong record of detail-heavy QA under deadline
• - Ability to write clear SOPs from Loom videos
• - Comfortable using Claude in daily work, plus Monday.com, Slack, Google Drive, and Loom
• - Very detail-oriented, and willing to speak up when something looks wrong
• - Thorough in your checks, dependable in your follow-up, and comfortable owning your own workload
• - Strong communication skills

Preferred Skills:

• - Experience with Zapier
• - Experience with Canva
• - Experience supporting online launches, webinars, or challenge-style events
• - Familiarity with tracking and social proof tools
• - Experience maintaining dashboards and documentation
• - Confident carrying several projects at once, with a system to keep each one from slipping

Why Join Us:

Work with a collaborative team and take a hands-on part in high-impact launches. You will have clear processes and supportive teammates, and real room to grow as your responsibilities expand.