Late Collections Analyst II

Home Credit Philippines; Quezon City; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work setup

Permanent dayshift

Up to 20% variable bonus

HMO on Day 1 / with dependents

Mental health coverage

Wellness Leave

Birthday Leave

Internal Career Mobility

Job summary

Home Credit Philippines is seeking a Late Collections Analyst II to support collections strategies by extracting and analyzing data from our databases, deploying pilot tests, and evaluating results with minimal supervision. The role involves creating tools to automate processes and monitoring performance across collections operations.

The ideal candidate has a bachelor’s degree in a quantitative field, 1+ year of analytics experience, and strong business acumen for early collections and call

Qualifications

• Bachelor’s degree in Economics, Finance, Statistics, Mathematics, Computer Science, Physics or any related course.
• 1 year+ of professional experience in the field of database systems and analytics.
• Proven business acumen for early collections and call center management.

Responsibilities

• Meet and work directly with late collections analytics manager to help deliver key collections results.
• Extract and analyse information from databases.
• Create tools and strategy changes that will automate/optimize/improve existing collection processes.
• Generate strategy changes and implement champion-challenger statistical testing from pilot design to implementation.
• Manage database environment, jobs and procedures.
• Actively monitor collections performance, investigate and explain source and impact of any occurencies.
• Provide reports and bussiness analysis and insights.

Skills

Data analysis

Statistical testing

Business acumen

Technical writing

Education

Bachelor’s degree in Economics, Finance, Statistics, Mathematics, Computer Science, Physics or related

Tools

SQL (Oracle)

Power BI

Tableau

Microsoft Excel

Python

R

Job description

Job Description:

About The Job

The Late Collections Analyst II's role is to support collections processes through generating, deploying and statistically evaluating strategy changes and pilots, effectively extracting and analysing information stored in our databases. The analyst will handle ad-hoc investigations and analyses along with longer term pilots. The analyst is able to perform well his or her duties with minimal supervision.

What You’ll Do

• Meet and work directly with late collections analytics manager to help deliver key collections results
• Extract and analyse information from databases
• Create tools and strategy changes that will automate/optimize/improve existing collection processes
• Generate strategy changes and implement champion-challenger statistical testing from pilot design to implementation
• Manage database environment, jobs and procedures
• Actively monitor collections performance, investigate and explain source and impact of any occurencies
• Provide reports and bussiness analysis and insights

What You Need To Have

• Bachelor’s degree in Economics, Finance, Statistics, Mathematics, Computer Science, Physics or any related course
• 1 year+ of professional experience in the field of database systems and analytics
• Proven business acumen for early collections and call center management

Technical Skills

• Practical knowledge of hypothesis testing and usage of typical statistical tests (e.g t-test, ANOVA, etc).
• Proficiency in using microsoft office tools.
• Ability to write in both technical and user-friendly language.
• Knowledge in using R or Python programming.
• Active knowledge and experience with SQL (Oracle).
• Knowledge in using business intelligence tools such as Power BI or Tableau.

Job Perks You'll Enjoy

• Hybrid work set-up
• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 / HMO with dependents
• Access to mental health coverage and wellness partners
• Wellness Leave and Birthday Leave benefits
• Internal Career Mobility

Empower Filipinos with innovative financial solutions at Home Credit Philippines.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.