Field Coordinator

Home Credit Philippines; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Bonus up to 20%

HMO on Day 1

Dependent coverage

Mental health access

Wellness leaves

Birthday leave

Career mobility

Learning opportunities

Job summary

Home Credit Philippines is seeking a Field Coordinator to support the Late Collections team in day-to-day operations in Metro Manila. The role focuses on documentation, monitoring, and timely collection performance.

You will assist Supervisors with visit monitoring, coordinate with related departments, and help implement collections processes and initiatives. Training will be provided to enhance skills and onboard new staff.

Qualifications

• Open to fresh graduates or those with 1–2 years of experience.
• Advanced knowledge in MS Office especially MS Excel.
• Good communication skills both in written and oral.
• Team player with good analytical thinking.
• Self-motivated, self-disciplined, reliable and independent worker.

Responsibilities

• Supports Late Collections team on the needed documents and monitoring to achieve high performance collections.
• Assist Late Collections Supervisors in supervising their team thru visit monitoring via geolocation checking and visit file record.
• Coordinate with necessary departments/teams for collection related issues.
• Supports management in the implementation of Collections process and initiatives/projects.
• Participating in training sessions to improve skills and knowledge and sometimes training new employees.

Skills

MS Excel

Communication skills

Analytical thinking

Team player

Self-motivated

Tools

MS Office

Job description

The Field Coordinator provides back-end support to day-to-day operations of Late Collections Team.

What You’ll Do:

• Supports Late Collections team on the needed documents and monitoring to achieve high performance collections
• Assist Late Collections Supervisors in supervising their team thru visit monitoring via geolocation checking and visit file record
• Coordinate with necessary departments/teams for collection related issues
• Supports management in the implementation of Collections process and initiatives/projects
• Participating in training sessions to improve skills and knowledge and sometimes training new employees.

What You Need to Have:

• Open to fresh graduates or those with 1-2 years of experience
• Advance knowledge in MS Office especially in MS Excel
• Good communication skills both in written and oral
• Team player, Good Analytical thinking
• Self-motivated, self-disciplined, reliable and independent worker has good sense of control.
• Up to 20% variable performance-based bonus
• HMO on Day 1 and HMO dependents coverage including same-sex partners
• Access to mental health and wellness partners
• Wellness Leaves and Birthday Leave
• Internal career mobility options
• Local and international learning opportunities

Empower Filipinos with innovative financial solutions at Home Credit Philippines.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions. When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.