Late Collections Analyst

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 500,000 - 800,000; Full time

Benefits offered by this job

Hybrid work set-up

Permanent dayshift schedule

Up to 20% variable performance-based

HMO on Day 1 / HMO with dependents

Access to mental health coverage and-w

Wellness Leave and Birthday Leave

Internal Career Mobility

Job summary

Home Credit Philippines is seeking a Late Collections Analyst II to support collections processes by generating, deploying and statistically evaluating strategy changes and pilots, effectively extracting and analyzing information stored in our databases.

You will meet with the late collections analytics manager to deliver key results, extract and analyze data, create automation tools, implement champion-challenger tests, monitor performance and provide reports and insights.

Qualifications

• 1 year+ experience in database systems and analytics.
• Business acumen for early collections and call center management.
• Practical knowledge of hypothesis testing and common tests (e.g. t-test, ANOVA).
• Proficiency with Microsoft Office tools.
• Ability to write in both technical and user-friendly language.
• Knowledge of R or Python programming.
• Active knowledge and experience with SQL (Oracle).
• Knowledge of BI tools such as Power BI or Tableau.

Responsibilities

• Meet with late collections analytics manager to help deliver key collections results.
• Extract and analyse information from databases.
• Create tools and strategy changes to automate/optimize/improve collection processes.
• Generate strategy changes and run champion-challenger statistical tests from design to implementation.
• Manage database environment, jobs and procedures.
• Actively monitor collections performance and investigate causes and impacts.
• Provide reports and business analysis and insights.

Skills

Database analytics

Business acumen

Statistics knowledge

MS Office

Technical writing

R or Python

SQL (Oracle)

Tools

Power BI

Tableau

Job description

The Late Collections Analyst II's role is to support collections processes through generating, deploying and statistically evaluating strategy changes and pilots, effectively extracting and analyzing information stored in our databases. The analyst will handle ad-hoc investigations and analyses along with longer term pilots.

What You'll Do:

• Meet and work directly with late collections analytics manager to help deliver key collections results
• Extract and analyse information from databases
• Create tools and strategy changes that will automate/optimize/improve existing collection processes
• Generate strategy changes and implement champion-challenger statistical testing from pilot design to implementation
• Manage database environment, jobs and procedures
• Actively monitor collections performance, investigate and explain source and impact of any occurrences
• Provide reports and business analysis and insights

What You Need To Have:

• 1 year+ of professional experience in the field of database systems and analytics
• Proven business acumen for early collections and call center management
• Practical knowledge of hypothesis testing and usage of typical statistical tests (e.g t-test, ANOVA, etc).
• Proficiency in using microsoft office tools.
• Ability to write in both technical and user-friendly language.
• Knowledge in using R or Python programming.
• Active knowledge and experience with SQL (Oracle).
• Knowledge in using business intelligence tools such as Power BI or Tableau.

Job Perks You'll Enjoy:

• Hybrid work set-up
• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 / HMO with dependents
• Access to mental health coverage and wellness partners
• Wellness Leave and Birthday Leave benefitsInternal Career Mobility

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto No Small Roles, Everyone is Important is at the heart of everything we do. We think diversity makes our company better and every job and person here plays a big part in our success.

We're all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn't matter where you're from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.