Key Account Manager

Elite Headhunting; Mandaluyong; On-site; PHP 600,000 - 900,000; Full time

Job summary

Elite Headhunting in Mandaluyong is seeking a Key Accounts Manager to lead and develop a team of specialists, strengthen relationships with high-value clients, and drive long-term growth across key accounts. This role combines leadership, strategic planning, and direct client engagement to deliver exceptional service and sustainable revenue results.

The successful candidate will supervise and mentor the team, set KPIs, and collaborate with marketing, supply chain, and product teams to design

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, Accounting, or related business field.
• 3-5 years of experience in Sales Administration, Sales Support, or related roles preferred.
• Strong attention to detail in handling sales and inventory data.
• Excellent communication skills, particularly for phone-based coordination with accounts and field teams.
• Proficient in Microsoft Excel, including VLOOKUP, Pivot Tables, and basic sales data consolidation.
• Familiarity with sales reports, inventory monitoring, and retail data entry systems is an advantage.

Responsibilities

• Supervise, mentor, and develop Key Accounts Specialists to ensure effective client management.
• Set performance targets and KPIs for the team and monitor progress regularly.
• Facilitate collaboration, coaching, and continuous improvement within the team.
• Build and maintain strong, long-term relationships with major clients.
• Understand clients' business goals and challenges to offer tailored solutions.
• Act as the escalation point for client concerns or issues, ensuring swift resolution.
• Identify opportunities to increase purchase volume across key accounts.
• Design and implement incentive programs, loyalty campaigns, and sales initiatives that drive client engagement and order growth.
• Collaborate with marketing, supply chain, and product teams to create offers that resonate with key buyers.
• Analyze account performance, trends, and buyer behavior to inform strategy.
• Prepare regular reports on team performance, client activity, and growth outcomes.
• Use data insights to refine and optimize account strategies.

Skills

Team leadership

Client engagement

Sales administration

Data analysis

Education

Bachelor's degree in Business Administration / Marketing / Management / Accounting

Tools

Microsoft Excel (VLOOKUP, Pivot Tables)

Job description

On-site - Mandaluyong 3-5 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Employee Recognition Program

Government Mandated Benefits

13th Month Pay, SSS/GSIS

The Key Accounts Manager will lead and develop a team of Key Accounts Specialists. This role is responsible for strengthening relationships with high-value clients, creating and executing programs to increase purchase orders, and driving long-term growth across key accounts. It combines leadership, strategic planning, and direct client engagement to ensure exceptional service and sustainable revenue growth.

• Supervise, mentor, and develop Key Accounts Specialists to ensure effective client management
• Set performance targets and KPIs for the team and monitor progress regularly
• Facilitate collaboration, coaching, and continuous improvement within the team
• Build and maintain strong, long-term relationships with major clients
• Understand clients' business goals and challenges to offer tailored solutions
• Act as the escalation point for client concerns or issues, ensuring swift resolution
• Identify opportunities to increase purchase volume across key accounts
• Design and implement incentive programs, loyalty campaigns, and sales initiatives that drive client engagement and order growth
• Collaborate with marketing, supply chain, and product teams to create offers that resonate with key buyers
• Analyze account performance, trends, and buyer behavior to inform strategy
• Prepare regular reports on team performance, client activity, and growth outcomes
• Use data insights to refine and optimize account strategies

Requirements

• Bachelor's degree in Business Administration, Marketing, Management, Accounting, or any related business course
• At least 3-5 years of experience in Sales Administration, Sales Support, or related administrative roles preferred
• Strong attention to detail in handling sales and inventory data
• Excellent communication skills, particularly for phone-based coordination with accounts and field teams
• Proficient in Microsoft Excel, including VLOOKUP, Pivot Tables, and basic sales data consolidation
• Familiarity with sales reports, inventory monitoring, and retail data entry systems is an advantage