Jr. Reserve Officer

RCBC; Cavite City; On-site; PHP 260,000 - 500,000; Full time

Job summary

RCBC is seeking personnel to cover absentee roles in Service Manager/Officer/Associate positions across the Cavite area, including Tagaytay and Imus. The role supports customer service excellence and adherence to BSP/AML regulations while staying aligned with branch objectives.

Ideal candidates are graduates in business or service-oriented fields, with knowledge of bank policies and potential sales experience within banking. Willingness to be assigned to multiple branches is required.

Qualifications

• At least a 4 year graduate with a degree in business or any service industry oriented course.
• Knowledge of bank policies and procedures for branch operations.
• Sales/marketing experience in a bank is an advantage.
• Willing to be assigned in different branches within the area.

Responsibilities

• Act as absentee Service Manager (SM), Service Officer (SO), Service Associate (SA), or Service Associate-Pickup Teller (SA-Pickup Teller) in their absence.
• Assist in performing compliance reviews on a case-by-case basis as assigned by the Regional Service Head.
• Perform ad hoc tasks such as special investigations/reviews, reconciliation of unbalanced accounts, ATM duty officers, etc., as assigned by the District Service Head.
• Ensure that Business Center transactions are processed within set limits, approvals, and authorities per bank policies and Operations Manual.

Skills

Customer service

Sales experience

Banking policies

Education

Bachelor's degree in business or related field

Job description

• Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures of the Bank, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.
• Willing to be assigned in the following location: Tagaytay, Imus
  

Job Summary

• Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures of the Bank, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.
• Willing to be assigned in the following location: Tagaytay, Imus
  

How will you contribute?

• Assumes the position of Service Manager (SM), Service Officer (SO), Service Associate(SA), Service Associate-Pickup Teller (SA-Pickup Teller) in their absence.
• Assists in performing compliance reviews on case to case as assigned by the Regional Service Head.
• Performs ad hoc tasks i.e. special investigation/review, reconciliation of unbalanced accounts, ATM duty officers, etc. as assigned by the District Service Head.
• Ensures that Business Center (BC) transactions are processed within the set limits, approvals and authorities as prescribed by Bank policies and/or the Operations Manual of the branchand other regulatory bodies.

What will make you successful?

• Someone who can work efficiently and effectively in a banking and sales environment, who feels confident in their working capacity and be able to handle clients professionaly.
• At least a 4 year graduate with a degree in business or any service industry oriented course.
• With extensive knowledge in bank policies and procedures for branch operations.
• An advantage if with sales/ marketing experience in a bank.
• Willing to be assigned in different branches within the area of assignment