Reserve Officer

Rizal Commercial Banking Corporation (RCBC); Catarman; On-site; PHP 223,000 - 469,000; Full time

Job summary

Rizal Commercial Banking Corporation (RCBC) is seeking a Branch Banking Operations professional to cover absentee roles in Catarman. The role requires strict adherence to bank policies, AMLA and BSP regulations, and delivering excellent customer service to support business objectives.

The candidate should hold a four-year degree in business or a related field, with strong knowledge of branch procedures and willingness to work across branches in the assigned area.

Qualifications

• Bachelor's degree in business or related field.
• Experience with bank policies and branch operations.
• Willing to be assigned to different branches.
• Sales/marketing experience in banking is a plus.

Responsibilities

• Assumes Service Manager (SM), Service Officer (SO), Service Associate (SA), SA-Pickup Teller in their absence.
• Assists in performing compliance reviews on a case-by-case basis as assigned by the Regional Service Head.
• Performs ad hoc tasks such as investigations/reviews, reconciliation of unbalanced accounts, ATM duties, etc., as assigned by the District Service Head.
• Ensures that Business Center (BC) transactions are processed within set limits, approvals, and authorities per Bank policies and Operations Manual.

Skills

Customer service

Regulatory compliance

Banking operations

Sales experience

Education

Bachelor's degree in Business

Job description

Function

Branch Banking Operations

Job Summary

• Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures of the Bank, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.
• Willing to be assigned in the following locations: Catarman

How will you contribute?

• Assumes the position of Service Manager (SM), Service Officer (SO), Service Associate(SA), Service Associate-Pickup Teller (SA-Pickup Teller) in their absence.
• Assists in performing compliance reviews on case to case as assigned by the Regional Service Head.
• Performs ad hoc tasks i.e. special investigation/review, reconciliation of unbalanced accounts, ATM duty officers, etc. as assigned by the District Service Head.
• Ensures that Business Center (BC) transactions are processed within the set limits, approvals and authorities as prescribed by Bank policies and/or the Operations Manual of the branch and other regulatory bodies.

What will make you successful?

• Someone who can work efficiently and effectively in a banking and sales environment, who feels confident in their working capacity and be able to handle clients professionaly.
• At least a 4 year graduate with a degree in business or any service industry oriented course.
• With extensive knowledge in bank policies and procedures for branch operations.
• An advantage if with sales/ marketing experience in a bank.
• Willing to be assigned in different branches within the area of assignment
• #LI-GL1