IT Technical Support

Excellent People’s Multi-purpose Cooperative (EPMPC); Taguig; On-site; PHP 223,000 - 357,000; Full time

Job summary

Excellent People’s Multi-purpose Cooperative (EPMPC) is seeking an IT Support Assistant in Metro Manila to assist users via phone, email, or in person, diagnose hardware and software issues, and install computer systems.

The role requires strong troubleshooting, customer service, and willingness to work in the field; fresh graduates are welcome and a motorcycle is required.

Qualifications

• Bachelor’s degree in IT or related field.
• 0–2 years experience; Fresh Graduates are welcome.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Provide technical support to users via phone, email, or in-person.
• Diagnose and resolve hardware and software issues for clients.
• Install and configure computer systems and applications.
• Document support requests and resolutions in a ticketing system.
• Assist in maintaining IT inventory and equipment.

Skills

Troubleshooting

Customer service

Education

Bachelor’s degree in Information Technology

Job description

Description

• Provide technical support to users via phone, email, or in-person.
• Diagnose and resolve hardware and software issues for clients.
• Install and configure computer systems and applications.
• Document support requests and resolutions in a ticketing system.
• Assist in maintaining IT inventory and equipment.

Requirements

• Educational Qualifications: Bachelor’s degree in Information Technology or a related field.
• Experience Level: 0–2 years (Fresh Graduates are welcome).
• Skills and Competencies: Strong troubleshooting and problem-solving skills.
• Qualities and Traits: Excellent communication and customer service skills.
• Additional Requirements: Must have a motorcycle and be willing to work in the field.