IT Technical Support

Quandatics Inc. (Philippines); Quezon City; On-site; PHP 334,800 - 446,400; Full time

Job summary

A technology solutions company in Quezon City is seeking a skilled IT Technical Support Specialist. You'll provide comprehensive support for hardware and software issues, troubleshoot technical inquiries, and ensure smooth operations of IT equipment. Ideal candidates will have a Bachelor's degree in a relevant field and 1-3 years of experience in a fast-paced environment, showcasing strong problem-solving and communication skills.

Qualifications

• 1-3 years of experience in IT technical support.
• Strong problem-solving abilities and excellent communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Troubleshoot and resolve user inquiries in a timely manner.
• Install, configure, and maintain IT equipment.

Skills

Technical support

Problem-solving

Communication skills

Education

Bachelor’s degree in Computer Science or Information Technology

Job description

• Provide technical support for hardware, software, and network issues.
• Troubleshoot and resolve user inquiries in a timely manner.
• Install, configure, and maintain IT equipment.
• Document support activities and maintain knowledge base.
• Assist in system upgrades and deployments.
• Educate users on best practices and new technologies.

• Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience Level: 1-3 years of experience in IT technical support.
• Responsibilities and Duties: Provide technical support, troubleshoot issues, and maintain systems.
• Working Conditions: Fast-paced environment, on-call support may be required.
• Qualities and Traits: Strong problem-solving abilities, excellent communication skills, and a proactive attitude.