IT Technical Support

LTC Multi-Services and Training Center Inc; Makati; On-site; PHP 180,000 - 240,000; Full time

Job summary

LTC Multi-Services and Training Center Inc. is seeking an IT Support professional to provide technical assistance across the organization. You will troubleshoot hardware and software issues, assist users, and contribute to maintaining a knowledge base.

The role requires independent work as well as teamwork and a proactive approach to learning new technologies. The ideal candidate holds a Bachelor’s degree in IT, with 0–2 years of relevant experience and strong problem-solving and communication

Qualifications

• Bachelor's degree in Information Technology or related field.
• 0–2 years of experience in technical support or a related field.
• Strong problem-solving abilities and good communication skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt to new technologies.

Responsibilities

• Provide technical support for hardware and software issues across the organization.
• Troubleshoot system and network problems and diagnose hardware/software faults.
• Assist users in resolving IT-related inquiries and ensure an efficient user experience.
• Document IT support interactions and maintain a knowledge base for common issues.
• Setup and configure new devices and peripherals as needed.

Skills

Problem-solving

Communication skills

Education

Bachelor's degree in Information Technology

Job description

Description

• Provide technical support for hardware and software issues across the organization.
• Troubleshoot system and network problems and diagnose hardware/software faults.
• Assist users in resolving IT-related inquiries and ensure an efficient user experience.
• Document IT support interactions and maintain a knowledge base for common issues.
• Setup and configure new devices and peripherals as needed.

Requirements

• Educational Qualifications: Bachelor's degree in Information Technology or related field.
• Experience Level: 0-2 years of experience in technical support or a related field.
• Skills and Competencies: Strong problem-solving abilities and good communication skills.
• Responsibilities and Duties: Ability to work independently and as part of a team.
• Qualities and Traits: Eagerness to learn and adapt to new technologies.

TRAINING IS ON THE DATE START

DEPLOYMENT IS BGC!! URGENT!!