IT Technical Support

COLUMBIA COMPUTER CENTER DAVAO INC.; Davao del Sur; On-site; PHP 279,000 - 390,600; Full time

Job summary

A technology solutions provider in Davao del Sur is seeking a technical support specialist to assist employees and customers with hardware and software issues, configure technology systems, and manage network support. The ideal candidate has a high school diploma or equivalent, with a preferred degree or certification in IT and prior experience in IT support or technical roles. Join this team to contribute to efficient technology solutions and support.

Qualifications

• A high school diploma or equivalent is often required.
• A degree or certification in Computer Science, Information Technology, or a related field is highly preferred.
• Prior experience in IT support or technical roles, typically 1-3 years, is desirable.

Responsibilities

• Provide assistance to employees or customers by troubleshooting and resolving hardware and software issues.
• Install, configure, and maintain computers, software, networks, and other technology systems.
• Help manage network configurations and troubleshoot network-related problems.

Skills

Technical Support

System Setup & Configuration

Network Support

Education

High school diploma or equivalent

Degree or certification in Computer Science, Information Technology, or related field

Job description

Responsibilities

• Technical Support: Provide assistance to employees or customers by troubleshooting and resolving hardware and software issues via phone, email, or in-person.
• System Setup & Configuration: Install, configure, and maintain computers, software, networks, and other technology systems.
• Network Support: Help manage network configurations, connectivity issues, and troubleshoot network-related problems (e.g., Wi‑Fi issues, VPN access).

Qualifications

• Education: A high school diploma or equivalent is often required. A degree or certification in Computer Science, Information Technology, or a related field is highly preferred (e.g., CompTIA A+, Microsoft Certified IT Professional).
• Experience: Prior experience in IT support or technical roles, typically 1-3 years, is desirable. Entry-level positions may require less experience but a good understanding of basic IT concepts.