IT Technical Support

A and S Workers Inc.; Manila; Hybrid; PHP 279,000 - 390,600; Full time

Job summary

A technology solutions firm based in Manila is looking for an IT Support role. Responsibilities include providing technical support, maintaining IT infrastructure, and assisting users. Fresh graduates or students with relevant internships are encouraged to apply. The position offers a blend of office and potential remote work opportunities in a dynamic environment.

Qualifications

• Fresh graduates or students with relevant internships are encouraged to apply.
• Strong problem-solving skills and attention to detail are essential.

Responsibilities

• Provide technical assistance to users via phone, email, or chat.
• Install, configure, and troubleshoot hardware and software issues.
• Maintain and support IT infrastructure, including networks and servers.

Skills

Technical assistance

Problem-solving

Communication

Education

Graduate or Undergraduate of Information Technology, Computer Science, or a related field

Job description

Responsibilities

• Provide technical assistance to users via phone, email, or chat.
• Install, configure, and troubleshoot hardware and software issues.
• Maintain and support IT infrastructure, including networks and servers.
• Document technical procedures and user guides.
• Assist with IT projects and training sessions as needed.

Educational Qualifications

Graduate or Undergraduate of Information Technology, Computer Science, or a related field.

Experience Level

Fresh graduates or students with relevant internships are encouraged to apply.

Responsibilities and Duties

Provide technical support, maintain systems, ensure security protocols, and assist with backups and recovery.

Working Conditions

Office environment with potential remote work; may require occasional overtime.

Qualities and Traits

Strong problem-solving skills, attention to detail, adaptability, and excellent communication abilities.