IT Technical Support

SmartLine Human Resource Services Inc; Parañaque; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment agency is seeking an IT Support role in Parañaque City. The successful candidate will provide technical assistance, configure software applications, and document issues. A Diploma in IT or related field is required, along with problem-solving skills. This primarily office-based position may entail on-call duties.

Qualifications

• Required Diploma in IT or related field.
• Less than 1 year of relevant experience.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Provide technical assistance and support for incoming queries related to computer systems.
• Install, configure, and troubleshoot software applications and network systems.
• Document and track issues using a helpdesk system.

Skills

Application Operation

Information Security Operation

System Administration

IT Asset Management

Education

Diploma in IT or related field

Job description

Responsibilities

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Install, configure, and troubleshoot software applications and network systems.
• Document and track issues using a helpdesk system.
• Collaborate with IT team to improve processes and software.
• Train users on new technologies and best practices.

Qualifications and Requirements

• Educational Qualifications: Required Diploma in IT or related field.
• Assignment Area: Paranaque City
• Age: 20-35 Yrs Old
• Experience Level: Less than 1 year of relevant experience.
• Skills and Competencies: Proficiency in Application Operation, Information Security Operation, System Administration, and IT Asset Management.
• Responsibilities and Duties: Support system monitoring, backup and recovery, and server operations.
• Working Conditions: Primarily office-based with potential on-call requirements.
• Qualities and Traits: Strong problem-solving skills, attention to detail, and excellent communication abilities.