IT Support

SSG -Bestee Paint Supply (Cabin-An Branch); Camarines Sur; On-site; PHP 180,000 - 260,000; Full time

Job summary

A local paint supply company in Camarines Sur is looking for an IT Support Specialist to collaborate with cross-functional teams and provide technical support. The ideal candidate should have a diploma in Information Technology and 1-3 years of experience in IT support. Responsibilities include troubleshooting issues, supporting system upgrades, and training staff on new technologies.

Qualifications

• 1-3 years of relevant IT support experience.
• Proficiency in troubleshooting, software installation, and network management.
• Strong analytical skills and excellent communication.
• Strong communication and teamwork abilities.

Responsibilities

• Collaborate with teams to define IT requirements.
• Support system upgrades and maintenance.
• Troubleshoot hardware and software issues.
• Document IT processes and procedures.
• Assist in staff training on new technologies.
• Stay updated on industry trends and emerging technologies.

Skills

Technical troubleshooting

Software installation

Network management

Analytical skills

Communication

Teamwork

Education

Diploma in Information Technology

Job description

Responsibilities

• Collaborate with cross-functional teams to define IT requirements.
• Support system upgrades, installations, and maintenance.
• Troubleshoot hardware and software issues efficiently.
• Ensure data security and compliance with regulations.
• Develop and document IT processes and procedures.
• Assist in training staff on new technologies.
• Remain updated on industry trends and emerging technologies.

Qualifications

• Educational Qualification: Diploma in Information Technology or related field.
• Experience Level: 1-3 years of relevant IT support experience.
• Skills and Competencies: Proficiency in technical troubleshooting, software installation, and network management.
• Responsibilities and Duties: Provide IT support, resolve technical issues, and assist with system maintenance.
• Working Conditions: Office environment with possible remote troubleshooting.
• Qualities and Traits: Strong analytical skills, excellent communication, and teamwork abilities.