An infrastructure development company in Lapu-Lapu is seeking an IT Support professional to provide technical assistance to end-users. The ideal candidate will have a Bachelor's degree in IT or related field and less than 1 year of experience. Responsibilities include troubleshooting system issues, maintaining networks, and ensuring data security. This role may involve potential on-call duties and occasional long hours.
Qualifications
Proficient in troubleshooting hardware/software issues.
Experience Level: Less than 1 year in IT support.
Strong problem-solving skills and effective communication.
Responsibilities
Provide technical support to end-users and resolve IT issues.
Maintain and troubleshoot computer systems, networks, and software applications.
Install and configure hardware and software components.
Skills
Troubleshooting hardware/software issues
Networking fundamentals
System administration
Education
Bachelor’s degree in Computer Science, Information Technology, or a related field
Job description
Responsibilities
Provide technical support to end-users and resolve IT issues.
Maintain and troubleshoot computer systems, networks, and software applications.
Install and configure hardware and software components.
Ensure data security and backup procedures are followed.
Assist in IT project implementation and documentation.
Stay updated on emerging technologies and trends.
Provide technical support, manage IT equipment, assist with system upgrades, and maintain documentation.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience Level: Less than 1 year of relevant experience in IT support or related roles.
Skills and Competencies: Proficient in troubleshooting hardware/software issues, networking fundamentals, and system administration.
Qualities and Traits: Strong problem-solving skills, effective communication, attention to detail, and a willingness to learn.
Working Conditions
Office environment with potential on-call duties; may involve occasional long hours.