IT Staff

ADI Consulting; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A technology consulting firm is seeking an IT Support professional in Makati, Philippines. This role involves providing technical assistance, maintaining systems, and troubleshooting issues. Candidates should have a Bachelor's degree in Information Technology and less than 1 year of relevant experience. Strong communication skills and a proactive attitude are essential. An office-based setting requires flexible hours and potential on-call support.

Qualifications

• Less than 1 year of relevant experience in IT support.
• Proficiency in troubleshooting hardware/software issues.
• Detail-oriented, proactive, and a team player.

Responsibilities

• Provide technical support for hardware and software issues.
• Install, configure, and maintain computer systems and networks.
• Assist in troubleshooting network connectivity problems.

Skills

Troubleshooting hardware/software issues

Networking knowledge

Strong communication skills

Education

Bachelor’s degree in Information Technology or related field

Job description

Responsibilities

• Provide technical support for hardware and software issues.
• Install, configure, and maintain computer systems and networks.
• Assist in troubleshooting network connectivity problems.
• Maintain documentation for IT processes and procedures.
• Ensure data security and backup procedures are followed.
• Support users with software applications and tools.

Qualifications

• Educational Qualifications: Bachelor’s degree in Information Technology or related field.
• Experience Level: Less than 1 year of relevant experience in IT support.
• Skills and Competencies: Proficiency in troubleshooting hardware/software issues, knowledge of networking, and strong communication skills.
• Responsibilities and Duties: Assist in IT support tasks, manage help desk queries, and maintain system documentation.
• Working Conditions: Office-based environment with flexible hours; may require on-call support.
• Qualities and Traits: Detail-oriented, proactive, and a team player.