Inside Sales Representative - Business Development

VISAYA; Metro Manila; Hybrid; PHP 400,000 - 600,000; Full time

Benefits offered by this job

Night differential

HMO coverage

Leave credits

Wellness program

Inclusive culture

Job summary

Visaya Knowledge Process Outsourcing Corporation invites an ambitious Inside Sales Representative to join our fast-paced BPO environment in Metro Manila. You will engage prospects, generate leads, conduct outbound and inbound calls, and work to exceed sales targets with a customer-first approach.

Ideal candidates have 2–4 years in inside sales or telesales, strong English communication, and proven CRM proficiency.

Qualifications

• 2–4 years of inside sales, telesales, or outbound sales experience.
• Strong BPO or call center background preferred.
• Proven track record of meeting sales quotas and targets.
• Experience with international/outbound campaigns is a plus.
• Excellent English communication skills.

Responsibilities

• Generate new business opportunities through outbound calls, emails, and follow-ups.
• Handle inbound/outbound sales inquiries professionally and persuasively.
• Qualify prospects, identify needs, and recommend solutions.
• Conduct product presentations and communicate features and value.
• Maintain a healthy sales pipeline and accurate CRM records.
• Meet or exceed sales targets and KPIs.
• Collaborate with sales, marketing, and operations teams.

Skills

Lead generation

Outbound calling

CRM proficiency

Customer engagement

Sales closing

Education

Bachelor’s degree in Business/Marketing/Communications

Tools

CRM platforms

Job description

Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization recognized globally for service excellence, innovation, and a culture of malasakit. We are committed to building long-term partnerships through quality, reliability, and a people-first approach.

Role Overview

We are looking for a results-driven Inside Sales Representative with a strong BPO background to join our team. The ideal candidate has experience in customer engagement, lead generation, outbound calling, relationship management, and closing sales in a fast-paced, performance-driven environment. This role requires excellent communication skills, sales discipline, and the ability to manage customer interactions professionally while consistently meeting or exceeding sales targets.

Key Responsibilities

• Generate new business opportunities through outbound calls, emails, follow-ups, and lead-nurturing activities.
• Handle inbound and outbound sales inquiries professionally and persuasively.
• Qualify prospects, identify their needs, and recommend suitable products or services.
• Conduct product or service presentations and clearly communicate key features and value propositions.
• Address customer questions and objections confidently to move prospects through the sales funnel.
• Build and maintain strong relationships with prospective and existing customers.
• Maintain a healthy sales pipeline and ensure CRM records contain accurate customer information and activity notes.
• Meet or exceed established sales targets, KPIs, conversion goals, and other performance metrics.
• Coordinate with sales, marketing, and operations teams to support campaign performance and customer satisfaction.
• Stay informed about relevant market trends, competitors, products, and industry developments.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
• At least 2-4 years of experience in inside sales, telesales, lead generation, or outbound sales.
• Strong BPO or call center background, preferably supporting sales, customer service, or account management campaigns.
• Proven track record of meeting or exceeding sales quotas and performance targets.
• Experience supporting international voice accounts or offshore sales campaigns is preferred.
• Experience in B2B sales is an advantage.
• Familiarity with lead qualification frameworks, sales pipelines, and outbound sales processes.
• Experience using CRM platforms and sales tracking systems.
• Excellent verbal and written English communication skills.
• Strong negotiation, persuasion, probing, closing, and objection-handling skills.
• Ability to manage multiple leads, follow-ups, and priorities efficiently.
• Comfortable working in a target-driven, high-volume, and fast-paced environment.
• Strong customer service mindset with a results-oriented approach.
• Ability to work independently and collaborate effectively with a team.
• Willing to work according to the schedule and work arrangement required.

Perks and Benefits

• 15% Night Differential
• HMO coverage after 30 days of employment, with the option to add up to two dependents
• 24 Leave Credits per year, convertible to cash
• Wholistic Employee Wellness Program
• Be part of a multi-awarded, 100% Filipino-owned company recognized for its leadership and innovation in the outsourcing industry.
• Work in a culture that values professional growth, employee well-being, and long-term partnerships.
• Enjoy industry-leading benefits and a supportive, inclusive environment.

Visaya KPO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.