Inside Sales Representative

Visaya Knowledge Process Outsourcing Corporation; Metro Manila; On-site; PHP 300,000 - 600,000; Full time

Benefits offered by this job

15% Night Differential

HMO coverage after 30 days of work

Retirement Benefits

24 Leave Credits per year, convertible

Wholistic Employee Wellness Program

Job summary

Visaya Knowledge Process Outsourcing Corporation is seeking an Inside Sales Representative in Metro Manila. You will drive customer engagement, lead generation, outbound calls, and closing sales in a fast-paced BPO environment, while meeting targets with a professional, solutions‑oriented approach.

The ideal candidate has 2–4 years of inside sales experience, strong BPO background, excellent English, and proven CRM skills.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications or related field preferred.
• 2–4 years of inside sales, telesales, lead generation or outbound sales experience.
• Strong BPO or call center background, preferably supporting sales or account management.

Responsibilities

• Generate new business opportunities through outbound calls, emails, follow-ups, and lead nurturing.
• Handle inbound and outbound sales inquiries professionally and persuasively.
• Qualify prospects, identify needs, and recommend products or services.
• Conduct product presentations and communicate key features and value propositions.
• Address questions and objections to move prospects through the funnel.
• Build and maintain relationships with prospective and existing customers.
• Maintain a healthy sales pipeline and ensure CRM records are up to date.
• Meet or exceed sales targets, KPIs, and conversion goals.
• Coordinate with sales, marketing and operations to support campaigns.
• Stay informed about market trends, competitors, products and industry developments.

Skills

Lead generation

Outbound calling

Relationship management

Closing sales

English communication

Negotiation

Team collaboration

Education

Bachelor’s degree in Business, Marketing, Communications or related field

Tools

CRM platforms

Sales tracking systems

Job description

About Visaya KPO

Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization recognized globally for service excellence, innovation, and a culture of malasakit. We are committed to building long‑term partnerships through quality, reliability, and a people‑first approach.

Role Overview

We are looking for a results‑driven Inside Sales Representative with a strong BPO background to join our team. The ideal candidate has experience in customer engagement, lead generation, outbound calling, relationship management, and closing sales in a fast‑paced, performance‑driven environment. This role requires excellent communication skills, sales discipline, and the ability to manage customer interactions professionally while consistently meeting or exceeding sales targets.

Key Responsibilities

• Generate new business opportunities through outbound calls, emails, follow‑ups, and lead‑nurturing activities.
• Handle inbound and outbound sales inquiries professionally and persuasively.
• Qualify prospects, identify their needs, and recommend suitable products or services.
• Conduct product or service presentations and clearly communicate key features and value propositions.
• Address customer questions and objections confidently to move prospects through the sales funnel.
• Build and maintain strong relationships with prospective and existing customers.
• Maintain a healthy sales pipeline and ensure CRM records contain accurate customer information and activity notes.
• Meet or exceed established sales targets, KPIs, conversion goals, and other performance metrics.
• Coordinate with sales, marketing, and operations teams to support campaign performance and customer satisfaction.
• Stay informed about relevant market trends, competitors, products, and industry developments.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
• At least 2-4 years of experience in inside sales, telesales, lead generation, or outbound sales.
• Strong BPO or call center background, preferably supporting sales, customer service, or account management campaigns.
• Proven track record of meeting or exceeding sales quotas and performance targets.
• Experience supporting international voice accounts or offshore sales campaigns is preferred.
• Experience in B2B sales is an advantage.
• Familiarity with lead qualification frameworks, sales pipelines, and outbound sales processes.
• Experience using CRM platforms and sales tracking systems.
• Excellent verbal and written English communication skills.
• Strong negotiation, persuasion, probing, closing, and objection‑handling skills.
• Ability to manage multiple leads, follow‑ups, and priorities efficiently.
• Comfortable working in a target‑driven, high‑volume, and fast‑paced environment.
• Strong customer service mindset with a results‑oriented approach.
• Ability to work independently and collaborate effectively with a team.
• Willing to work according to the schedule and work arrangement required.

Perks and Benefits

• 15% Night Differential
• HMO coverage after 30 days of employment, with the option to add up to two dependents
• Retirement Benefits
• 24 Leave Credits per year, convertible to cash
• Wholistic Employee Wellness Program

Why Join Visaya KPO?

• Be part of a multi‑awarded, 100% Filipino‑owned company recognized for its leadership and innovation in the outsourcing industry.
• Work in a culture that values professional growth, employee well‑being, and long‑term partnerships.
• Enjoy industry‑leading benefits and a supportive, inclusive environment.

Visaya KPO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#visayaishiring