Inbound Warehouse Supervisor - Scommerce (Ibaan, Batangas)

SPX PHILIPPINES INC.; Manila; On-site; PHP 700,000 - 900,000; Full time

Job summary

Shopee Manila invites an experienced Inventory/Inbound Operations Manager to oversee daily inbound operations, allocate manpower, and monitor KPIs. You will lead teams, coordinate cross-functional efforts, and implement cost controls to ensure efficient receiving processes.

The role requires at least 3 years in ecommerce warehouse management, strong data accuracy, and proficiency in MS Excel and WMS. Mandarin language skills are highly preferred and leadership of 50+ personnel is expected.

Qualifications

• Associate degree or higher; major in Logistics Management preferred.
• At least 3 years in ecommerce warehouse management or inventory control.
• Proficient in ecommerce warehouse operations and WMS software.

Responsibilities

• Daily Operations Management: Plan daily inbound operations, allocate manpower, control progress, and oversee on-site execution.
• Exception Monitoring: Monitor inbound workflow, report anomalies, and implement preventive measures.
• Peak Volume Handling: Develop contingency plans for bulk arrivals and mass inbound shipments; optimize personnel/equipment allocation.
• Process Optimization: Implement/refine warehouse policies, SOPs, and workflow standards to boost productivity and reduce costs.
• KPI Achievement: Ensure inbound tasks meet KPI targets and are completed on schedule.
• Team Development: Lead inbound team-building and mentorship to build a talent pipeline.
• Cost Control: Manage costs across all inbound stages to minimize expenses.

Skills

Team leadership

Data analysis

Communication

Attention to detail

Cross-functional collaboration

Education

Associate degree in Logistics Management

Tools

WMS

MS Excel

Job description

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyzes and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Daily Operations Management: Plan daily inbound operations, allocate manpower, control progress, and oversee on-site execution to ensure smooth receiving processes.
• Exception Monitoring: Monitor the inbound workflow, promptly report operational anomalies, and implement preventive measures to mitigate operational risks.
• Peak Volume Handling: Develop contingency plans for bulk arrivals and mass inbound shipments; optimize the allocation of personnel and equipment to maintain efficiency during peak periods.
• Process Optimization: Implement and refine warehouse management policies, standard operating procedures (SOPs), and workflow standards to boost productivity and reduce costs.
• KPI Achievement: Ensure inbound operational tasks are completed on schedule and meet established KPI targets.
• Team Development: Lead inbound team building initiatives and establish a talent pipeline through training and mentorship.
• Cost Control: Manage and control costs across all inbound stages to minimize overall receiving operational expenses.

Requirements:

• Education: Associate degree or above; major in Logistics Management or related fields is preferred.
• Experience: At least 3 years of experience in e-commerce warehouse management or inventory control.
• Technical Skills: Proficient in e-commerce warehouse operations and experienced in using WMS (Warehouse Management System) software.
• Work Ethic: Strong awareness of data accuracy with a rigorous and detail-oriented approach to work.
• Software Proficiency: Advanced user of MS Excel and other office software; possesses solid data processing and analysis skills.
• Interpersonal Skills: Excellent communication and teamwork abilities, capable of collaborating effectively with cross-functional teams.
• Execution: Highly responsible with strong execution skills; able to complete inventory audits and variance resolution on schedule.
• Leadership: Proven experience in managing teams of 50+ personnel.
• Language: Proficiency in Chinese (Mandarin) is highly preferred.