Assistant Warehouse Manager (Resources Lead) - SCommerce (Mandaue, Cebu)

SPX PHILIPPINES INC.; Manila; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

SPX PHILIPPINES INC. seeks an experienced Warehouse Operations Leader to oversee end-to-end warehouse activities, ensuring efficient processes and adherence to policies. The role requires 8-10 years in warehouse operations, strong leadership, and a data-driven approach to improve KPIs.

The position involves overseeing inbound, outbound, inventory, and maintenance activities, with a focus on cost control and strategic initiatives. Assignment to Mandaue, Cebu, may be required.

Qualifications

• Bachelor's degree in business, supply chain, industrial engineering, or related field.
• 8–10 years of experience in warehouse operations or related field.
• Strong leadership and analytical skills with data-driven approach.
• Experience with KPI tracking and data analysis.
• Hands-on experience with warehouse management software and databases.
• Willing to be assigned in Mandaue, Cebu.

Responsibilities

• Oversee overall warehouse operations and ensure SLA compliance.
• Strategically align warehouse operations with company policies and vision.
• Perform analytics to support strategic initiatives with market insights.
• Analyze costs, delivery/returns, forecasts, and feasibility.
• Oversee inbound, outbound, inventory, reverse logistics and maintenance.
• Manage warehouse cost and budget; produce regular reports.

Skills

Leadership

Analytical thinking

Data-driven decision making

KPI tracking & analytics

Team management

Education

Bachelor's degree in Business Administration, Supply Chain, Industrial Engineering, or related field

Tools

Warehouse management software

Databases

Job description

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Oversee the overall warehouse operations
• Strategically manage warehouse in compliance with company's policies and vision
• Conduct studies and provide recommendations to management for strategic initiatives through analytics and strong grasp of local market
• Manages various analyses - including cost/benefit, cost-optimization, delivery/returns performance, forecasts, solution feasibility, and more
• Oversee inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound and maintenance operations; Ensure SLAs are met
• Ensure the division is staffed with competent people capable in their current positions whilst being prepared and developed for the challenges of the future
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing and handling requirements
• Manage overall warehouse cost and budget
• Produce reports and statistics regularly: Warehouse key metrics, shrinkage report, stock movement report, costs reports
• Receive feedback and monitor the quality of services provided

Requirements:

• Bachelor's Degree in Business Administration, Supply Chain, Industrial Engineering, or any related field
• 8-10 years total work experience focusing on warehouse operations, or related field
• Excellent leadership skill with strong analytical expertise to properly assess data and draw conclusions from it
• Strong knowledge of warehousing Key Performance Indicators (KPIs), data driven
• Hands on experience with warehouse management software and databases
• Strong problem solving, presentation, communication, and interpersonal skills
• Must be willing to be assigned in Mandaue, Cebu