Outbound Warehouse Supervisor - SCommerce (Ibaan, Batangas)

Shopee; Ibaan; On-site; PHP 446,000 - 725,000; Full time

Job summary

Shopee in Ibaan, Batangas is seeking an experienced warehouse supervisor to oversee outbound operations, drive scheduling, and ensure high-quality order fulfillment. You will mentor a 50+ person team, enforce safety, and lead continuous improvements across SOPs and 6S standards.

The role requires strong data accuracy, Excel expertise, and collaboration with cross-functional teams to achieve KPI targets and efficient inventory control.

Qualifications

• Associate degree or higher in logistics or related field.
• 3+ years in e-commerce warehouse management or inventory control.
• Proficient with WMS and data accuracy discipline.
• Advanced Excel and data analysis skills.
• Strong communication and cross-functional collaboration.

Responsibilities

• Ensure timely outbound tasks: picking, sorting, order checking and shipping.
• Develop production schedules and coordinate workgroups for accurate fulfillment.
• Set performance targets and conduct regular KPI reviews.
• Develop and refine SOPs across production stages to boost productivity.
• Enforce safety protocols for inventory, equipment, and personnel.
• Mentor team leaders and associates through ongoing training.
• Monitor floor ops to maintain 6S standards.
• Optimize duty rosters to minimize labor costs and waste.
• Undertake other assignments as delegated by management.

Skills

Data accuracy

MS Excel

Communication

Teamwork

Execution skills

Education

Associate degree in Logistics Management

Tools

WMS

Job description

• Ensure timely completion of daily outbound tasks including picking, sorting, order checking , and shipping:
• Develop production schedules and coordinate workgroups to guarantee smooth and accurate order fulfillment.
• Define performance targets for various roles and conduct regular performance reviews to ensure all position KPIs are met or exceeded.
• Develop and refine SOPs for all production stages. Drive innovation within operational workflows to enhance productivity and maintain high-quality standards.
• Enforce warehouse safety protocols to ensure the safety of inventory, equipment, and personnel at all times.
• Mentor team leaders and associates through ongoing training to improve job proficiency and ensure strict adherence to company operational policies.
• Monitor real-time floor operations to maintain 6S standards (Sort, Set in order, Shine, Standardize, Sustain, Safety), ensuring an organized and standardized work environment.
• Optimize duty rosters and workforce scheduling to minimize labor costs and reduce waste of operational supplies.
• Undertake other assignments and projects as delegated by management.

Requirements:

• Associate degree or above; major in Logistics Management or related fields is preferred.
• At least 3 years of experience in e-commerce warehouse management or inventory control.
• Proficient in e-commerce warehouse operations and experienced in using WMS (Warehouse Management System) software.
• Strong awareness of data accuracy with a rigorous and detail-oriented approach to work.
• Advanced user of MS Excel and other office software; possesses solid data processing and analysis skills.
• Excellent communication and teamwork abilities, capable of collaborating effectively with cross-functional teams.
• Highly responsible with strong execution skills; able to complete inventory audits and variance resolution on schedule.
• Proven experience in managing teams of 50+ personnel.
• Proficiency in Chinese (Mandarin) is highly preferred
• Willing to be assigned to Ibaan, Batangas.