Inbound Software Sales Rep – Retain & Upsell (Onsite)

Ninja Partners; Quezon City; Presencial; PHP 260.000 - 380.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time employment

Competitive compensation

HMO on day 1

Retirement Savings Program

Life Insurance

Paid time off

Bonus and incentive plans

Office space for onsite employees

Free lunch provided daily

Descripción de la vacante

Ninja Partners is seeking an Inbound Sales Representative to handle inbound calls, upsell software, and support retention efforts. This onsite role at The Sanctum, SM North EDSA, QC requires at least 1 year of sales experience and strong communication skills.

You will use CRM tools and work across teams to meet KPIs and drive customer satisfaction. The position is full-time, based in Quezon City, Philippines, with competitive compensation and benefits.

Formación

• Minimum 1 year of sales experience.
• Experience supporting customers via phone and email (preferred).
• Strong communication like written and verbal English.

Responsabilidades

• Handle inbound sales calls and upsell software products.
• Achieve targeted sales conversion rates.
• Assist retention efforts to prevent cancellations.
• Respond to inquiries via inbound/outbound calls and follow-up calls.
• Provide accurate information about products and services.
• Negotiate and close sales deals over phone or email.
• Document all customer interactions in CRM accurately.
• Continuously update knowledge through training.
• Collaborate with other departments to resolve issues.
• Maintain positive and professional attitude toward customers and colleagues.

Conocimientos

Sales experience

Customer service

Communication skills

Negotiation

CRM proficiency

Phone & email support

Herramientas

CRM

Descripción del empleo

Ninja Partners is seeking an Inbound Sales Representative to handle inbound calls, upsell software, and support retention efforts. This onsite role at The Sanctum, SM North EDSA, QC requires at least 1 year of sales experience and strong communication skills.

You will use CRM tools and work across teams to meet KPIs and drive customer satisfaction. The position is full-time, based in Quezon City, Philippines, with competitive compensation and benefits.