Inbound Sales Specialist — Upsell, Retain (Onsite)

SupportNinja; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive compensation

Retirement Savings Program

Life Insurance

Paid time off

Bonus and incentives

Skills training opportunities

Free lunch provided daily

Job summary

SupportNinja is looking for a Full-time Inbound Sales Representative to join our team in Quezon City. This role involves handling inbound sales calls, engaging with customers to identify needs, and assisting with retention efforts.

You will maintain product knowledge and provide excellent customer service at all times. The ideal candidate will have at least 1 year of sales experience, strong communication skills, and familiarity with CRM software.

Qualifications

• Minimum of 1 year of sales experience required.
• Strong communication skills, both verbal and written (high B2 level).
• Experience supporting customers via phone and email preferred.

Responsibilities

• Answer inbound sales calls and sell software products.
• Respond to customer inquiries promptly and professionally.
• Negotiate and close sales deals over the phone or email.
• Maintain accurate documentation in the CRM system.

Skills

Sales experience

Communication skills

Negotiation skills

CRM proficiency

Tools

CRM software

Job description

SupportNinja is looking for a Full-time Inbound Sales Representative to join our team in Quezon City. This role involves handling inbound sales calls, engaging with customers to identify needs, and assisting with retention efforts.

You will maintain product knowledge and provide excellent customer service at all times. The ideal candidate will have at least 1 year of sales experience, strong communication skills, and familiarity with CRM software.