Inbound Customer Service Consultant - Upsell & Support

Sutherland

Philippines

On-site

PHP 156,000 - 279,000

Full time

14 days+

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Job summary

Sutherland in the Philippines is seeking a Customer Service Consultant to be the frontline contact for consumers, answering inbound calls and delivering exceptional support for products and services.

You'll assist with payments, account maintenance, and may upsell where appropriate, using CRM tools and MS Office. Strong communication and multitasking are essential.

This full-time role offers growth opportunities in a dynamic team focused on customer satisfaction and operational excellence.

Job description

Sutherland in the Philippines is seeking a Customer Service Consultant to be the frontline contact for consumers, answering inbound calls and delivering exceptional support for products and services.

You'll assist with payments, account maintenance, and may upsell where appropriate, using CRM tools and MS Office. Strong communication and multitasking are essential.

This full-time role offers growth opportunities in a dynamic team focused on customer satisfaction and operational excellence.

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