Inbound Sales Specialist — Customer Solutions

MCI; San Fernando; On-site; PHP 223,000 - 357,000; Full time

Job summary

MCI in the Philippines is seeking a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs. You will identify opportunities to recommend products that fit each customer and help guide them through the purchasing process.

The ideal candidate is motivated, has strong communication skills, and can maintain excellent customer service while meeting sales targets in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Excellent communication

Interpersonal skills

Multitasking

Problem solving

Reliability

Customer-focused

Education

High school diploma or GED

Tools

CRM software

Job description

MCI in the Philippines is seeking a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs. You will identify opportunities to recommend products that fit each customer and help guide them through the purchasing process.

The ideal candidate is motivated, has strong communication skills, and can maintain excellent customer service while meeting sales targets in a fast-paced environment.