Inbound Sales Associate: Customer Solutions & Ownership

Accenture in the Philippines; Cebu City; Presencial; PHP 201 000 - 357 000; Tempo integral

Resumo da oferta

Accenture in the Philippines is seeking an Inbound Sales Representative Associate to resolve customer inquiries using CRM and order data. This role emphasizes ownership, clear communication, and efficient information gathering. You will work in rotation shifts at Cebu Cyberzone Building, Tower 1, and must have right to live and work in the country.

Six months of voice experience preferred. This position requires strong grammar, problem solving, and the ability to summarize conversations and

Qualificações

• At least 6 months of voice/customer service experience.
• Strong grammar and communication skills.

Responsabilidades

• Provide resolution to customers using CRM/mainframe and purchase orders.
• Gather and verify customer information, educate the customer, and document interactions.
• Summarize conversations and present solutions to add value on calls.
• Access internal systems to retrieve data for reports and updates.

Conhecimentos

Voice experience

Voice proficiency B2

Grammar and clarity

Descrição da oferta de emprego

Accenture in the Philippines is seeking an Inbound Sales Representative Associate to resolve customer inquiries using CRM and order data. This role emphasizes ownership, clear communication, and efficient information gathering. You will work in rotation shifts at Cebu Cyberzone Building, Tower 1, and must have right to live and work in the country.

Six months of voice experience preferred. This position requires strong grammar, problem solving, and the ability to summarize conversations and