Inbound Customer Service Pro - Flexible Shifts, Fast Hire

Accenture; Cebu City; On-site; PHP 246,000 - 312,000; Full time

Benefits offered by this job

HMO from day 1

Free medicines for you & dependents

Maternity leave 120 days

Paternity leave 30 days

Employee Stock Purchase Plan

Paid sick leave

Paid vacation leave

Allowances & incentives

Loyalty & Christmas Gift

Inclusion & diversity

Job summary

Accenture Cebu is seeking a Customer Service Representative to support callers and resolve inquiries in line with scope of work and service levels. Walk-in applicants are welcome at the Recruitment Hub on the 16th floor of eBloc 2, Cebu IT Park.

The role emphasizes strong English communication, willingness to work shifting schedules, and capability to handle BPO voice tasks. On-site work in Cebu City offers day-one health benefits and opportunities to grow with Accenture.

Qualifications

• Excellent English communication skills.
• College graduates with at least 1 year of BPO voice experience.
• High school graduates with at least 2.5 years of BPO experience.
• Amenable to shifting schedule and holidays as needed.
• Willing to work in Cebu City, Cebu.

Responsibilities

• Provide customer service support according to scope of work and service levels, ensuring call quality and timely resolutions.

Skills

Excellent English communication

BPO voice experience

Shifting schedule willingness

Holiday work flexibility

Education

College graduates

High school graduates

Job description

Accenture Cebu is seeking a Customer Service Representative to support callers and resolve inquiries in line with scope of work and service levels. Walk-in applicants are welcome at the Recruitment Hub on the 16th floor of eBloc 2, Cebu IT Park.

The role emphasizes strong English communication, willingness to work shifting schedules, and capability to handle BPO voice tasks. On-site work in Cebu City offers day-one health benefits and opportunities to grow with Accenture.