Human Resources Coordinator

ECLARO; Makati; On-site; PHP 360,000 - 540,000; Full time

Job summary

ECLARO Philippines is seeking an HR Coordinator to support HR operations, onboarding, and benefits administration. You will partner with Talent Acquisition and internal teams to ensure accurate employee setup and compliant processing from hire to offboarding.

Ideal candidates have at least 2 years of HR and recruitment administration experience, with strong organizational skills and familiarity with Philippine government reporting requirements.

Qualifications

• Minimum 2 years HR and Recruitment Administration experience.
• Highly organized and detail-oriented.
• Familiar with Philippine government reporting (SSS, HDMF, Philhealth, BIR).

Responsibilities

• Partner with Talent Acquisition to ensure smooth onboarding for new hires.
• Coordinate onboarding with Facilities, Admin, Finance and IT for proper access and setup.
• Draft employee notices including regularization, end/extension of probation, and onboarding paperwork.
• Manage offboarding including records, paperwork, and asset return.
• Support benefits administration and liaise with insurers for claims and coverage.

Skills

Attention to detail

Organized

Confidentiality

HRIS familiarity

Education

HR-related degree

Tools

HRIS

JIRA

Lever for Talent Acquisition

Job description

ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client’s needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing & offshoring. Utilizing our proprietary TRINIT-E® Service Maturity Model, we help clients implement programs to promote innovation, automation and process improvement.

About the Role:

The HR Coordinator is a dedicated and detailed go-to-hr-person to support Philippine operations in human resource organization. This role is serves a key role in the HR organization and requires an individual who can deliver with excellent tactical day-to-day (but not insignificant) operations related to HR Operations and HR Administration.

What You Will Do

HR Administration and Recruitment:

• Partnering with the Talent Acquisition team to ensure a smooth and seamless onboarding process for new hires.
• Manage the onboarding procedures such as pre-employment activies, orientation until probationary period
• Works closely with Facilities and Admin, Finance, IT Departments to facilitate the employee onboarding process; ensuring all new hires are properly set-up with all necessary accounts, equipment, and access prior to their first day.
• Assist HR in drafting employee notices such as but not limited to:
• Regularization/End/Extension of probationary period
• Bank endorsement for termination of account for exiting employees
• Bank endorsement for creation of account for new employees
• Manage the offboarding process for employees leaving the organization, including employee records management, processing paperwork, and confirming that all company assets are returned.

Benefits Administration:

• Ensures speedy resolution of employee concerns related to benefits administration, claims, hospitalization. Liaise with the group insurance providers for employee claims.
• Handles statutory benefits and regulatory compliances related to employee government benefits (SSS, Pag-ibig, Philhealth, and BIR).
• Monitors government loan applications from employees
• Handles company initiated benefits and ensures 100% service delivery to the employees.This will not be limited to the company HMO, health insurances, allowances and other benefits.

Timekeeping and Payroll Administration:

• Attendance and Leave management.
• Collates timesheets from business unites every cut-off for payroll submission.
• Partners with the Payroll Team for the payroll processing, report generations, all related payroll entries for employees and leavers
• Supports the complicated and escalated cases related to timekeeping and payroll challenges.

HR Systems and Management Reports:

• Manages the HR JIRA Ticketing System and ensures PH HR adheres to the strict TAT response and closure indices for the tickets lodged by employees.
• Partners with the HR COEs on HR Systems and Reporting, HR Analytics, Learning and Development System, Lever for Talent Acquisition
• Utilizes Human Resources Information Systems (HRIS) to maintain employee records, maintains accurate employee records in HR Systems, HR Team Channel for the P-Files, ensure confidentiality and compliance and generate management reports.
• Handles HR hub profile changes, additions, revisions on employee profile and employment information

What You Will Bring

• Graduate of HR or any related course.
• At least 2 years HR and Recruitment Administration experience.
• Works in a well-organized manner and is keen to details.
• Familiarity with Philippine governmental reporting requirements (SSS, HDMF, Philhealth, BIR)
• High level of confidentiality in dealing with sensitive information.
• Familiar with HR operating system will be a plus point.