HR Associate, Philippines

Digital Edge DC; Metro Manila; On-site; PHP 446,400 - 781,200; Full time

Job summary

Digital Edge DC is seeking an HR Generalist to join our Manila team. You will handle HR operations, recruitment support, payroll coordination, and employee relations while maintaining strict confidentiality and high service levels.

The role requires 2–4 years of HR experience, knowledge of Philippine labor laws, and proficiency in MS Office and HRIS systems. Fluent English and local language are essential, with a Bachelor’s degree in a related field.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2–4 years of experience in HR Generalist, HR Operations, HR Administration or similar role.
• Knowledge of Philippine labor laws, statutory benefits, and employment regulations (DOLE).
• Experience in payroll processes, timekeeping systems and government-mandated benefits (SSS, PhilHealth, Pag-IBIG, BIR).
• Strong interpersonal and communication skills with customer-focused mindset.
• Ability to work independently and handle confidential information.
• Strong organizational skills, attention to detail, ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and HRIS systems.
• Fluent in English and local language.

Responsibilities

• HR Operations & Administration: Support employee lifecycle events (onboarding, probation, offboarding) and documentation using templates.
• HR Operations: Ensure accurate HR data in HR systems (SuccessFactors) and personnel files; coordinate benefits administration.
• Recruitment Support: Schedule interviews, prepare materials, assist with offers and onboarding coordination.
• Employee Relations Support: Handle basic HR queries and assist with employee relations matters.
• Payroll & Time Management: Collect and validate data; coordinate attendance, leave, overtime; liaise with payroll vendor.
• HR Policy & Compliance: Support policy implementation; ensure compliance with laws; assist audits and reporting.
• HR Projects & General Support: Assist engagement activities, training coordination, and internal communications.

Skills

Interpersonal skills

Communication skills

Customer-focused mindset

Microsoft Excel

HRIS systems

Education

Bachelor's degree in Human Resources or Business Administration

Tools

HRIS systems

Payroll software

Timekeeping systems

Job description

Reporting to the HRBP, South East Asia, this role will:

• HR Operations & Administration
  • Support employee lifecycle events, including but not limited to onboarding, probation confirmation, and offboarding
  • Prepare employment documentation using company standard templates, including employment contracts, letters and employment certificates
  • Ensure HR data is accurate and up to date in HR systems (SuccessFactors) and personnel files
  • Coordinate employee benefits administration (insurance, leave, allowances, etc.)
• 2. Recruitment Support
  • Coordinate interview scheduling with candidates and hiring managers
  • Prepare interview materials and support recruitment documentation
  • Assist with offer preparation and onboarding coordination
  • Ensure recruitment system and reports are kept up to date and stakeholders are briefed on a regular basis regarding hiring status
• 3. Employee Relations Support
  • Act as a point of contact for basic HR and employee queries escalating to the HRBP as required
  • Support HRBP in handling employee relations matters
  • Help promote a positive and professional work environment
  • Ensure confidentiality and professionalism in all HR matters
• 4. Payroll & Time Management Coordination
  • Support payroll preparation by collecting and validating employee data
  • Coordinate attendance, leave records, and overtime information
  • Work closely with payroll vendor and finance team to ensure accuracy and timeliness
• 5. HR Policy & Compliance
  • Support implementation of HR policies and procedures
  • Ensure compliance with local labor laws and company guidelines
  • Assist with audits, reporting, and internal HR controls when required
• 6. HR Projects & General Support
  • Support HR initiatives such as engagement activities, training coordination, and internal communications
  • Assist with HR reporting and data preparation
  • Provide general administrative support to the HR team as needed

Actively champion and implement the organization’s policies on health & safety, environment, energy, quality, information security, and business continuity, ensuring adherence to incident reporting, legal, and regulatory requirements.

The successful candidate:

• Education Level : Bachelors degree in Human Resources, Business Administration, or any related field.
• 2–4 years of experience preferably as an HR Generalist, HR Officer, HR operations, HR administration, or a similar role.
• Knowledge of Philippine labor laws, statutory benefits, and employment regulations, including DOLE requirements.
• Experience in payroll processes, timekeeping systems, and government-mandated benefits administration (SSS, PhilHealth, Pag-IBIG, BIR).
• Strong interpersonal skills, communication skills and customer-focused mindset with the ability to build relationships across all levels of the organization.
• Ability to work independently and handle confidential information with professionalism and integrity.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint) and HRIS systems.
• Fluent in English and local language.