HR Specialist

Health Metrics, Inc.; Makati; On-site; PHP 390,600 - 558,000; Full time

Job summary

A leading health organization in Metro Manila is seeking an experienced HR Specialist who will manage employee relations, ensure HR compliance, and develop training programs. The ideal candidate has a degree in HR or related field, 2-3 years of HR experience, and strong interpersonal skills. You will play a key role in fostering a compliant and high-performance workplace.

Qualifications

• Minimum 2-3 years of HR experience focusing on Employee Relations and HR compliance.
• Experience in performance management systems and OD initiatives preferred.

Responsibilities

• Manage employee grievances and conduct conflict resolution.
• Ensure adherence to Philippine labor laws and prepare for audits.
• Collaborate on training needs and performance management system.

Skills

In-depth knowledge of Philippine labor laws

Strong interpersonal and conflict-resolution skills

Proficiency in MS Office Suite

Excellent communication skills

Analytical and project management skills

Education

Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or related field

Tools

HRIS platforms

Job description

The HR Specialist will play a critical role in supporting the organization across three key HR pillars:Employee Relations (ER),HR Compliance, andTraining & Performance Management. The role is responsible for fostering a compliant, fair, and high-performance workplace through effective management of employee issues, policy adherence, and initiatives that drive employee engagement and continuous performance improvement.

Key Responsibilities

1. Employee Relations (ER) Case Management

• Serve as the primary point of contact for employee grievances, disciplinary actions, and conflict resolution.
• Conduct prompt, thorough, and impartial investigations into ER cases including harassment, misconduct, and workplace policy violations.
• Ensure due process and documentation in handling corrective and disciplinary actions.
• Provide coaching and guidance to managers and employees on ER matters, local labor laws, and company policies.
• Maintain and update the case management tracking system and ensure confidentiality and proper documentation.

2. HR Compliance

• Ensure adherence to Philippine labor laws, DOLE regulations, and company HR policies.
• Assist in internal and external audits by preparing accurate documentation and reports related to labor and employment.
• Keep policies up-to-date and aligned with legislative updates and best practices.
• Develop and implement compliance training for employees and managers.
• Monitor contractual employee arrangements and ensure all employment records and statutory filings are complete and compliant.

3. Training Development & Performance Management

• Identify required training programs for roles that need certification and assist employees with registration through external training providers.
• Collaborate with supervisors and department heads to assess training needs and develop learning solutions to address skill gaps.
• Support the development and implementation of the Performance Management System (PMS).
• Facilitate employee engagement surveys, feedback sessions, and related improvement initiatives.
• Assist in talent management programs including succession planning, competency development, and career pathing.
• Partner with supervisors and department managers in executing learning and development plans.

Qualifications

Education

• Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or related field.

Experience

• Minimum 2-3 years of progressive HR experience with focus on Employee Relations and HR compliance in the Philippines.
• Experience in performance management systems and OD initiatives is strongly preferred.

Knowledge & Skills

• In-depth knowledge of Philippine labor laws, DOLE guidelines, and employment best practices.
• Strong interpersonal and conflict-resolution skills.
• Ability to conduct sensitive investigations with neutrality and confidentiality.
• Proficiency in MS Office Suite and HRIS platforms.
• Excellent communication, analytical, and project management skills.
• Ability to manage multiple priorities in a fast-paced environment.