Human Resource Supervisor

Offshore Business Processing; Pasig; On-site; PHP 420,000 - 640,000; Full time

Benefits offered by this job

HMO on Day 1

Travel opportunities

Reward and recognition

Job summary

Offshore Business Processing in Pasig seeks an HR Supervisor with 3+ years of HR experience, including at least 2 years in a supervisory role within the BPO industry. You will manage compensation, benefits, labor relations, and safety programs while collaborating with operations to address HR concerns. Strong knowledge of labor laws and HR practices is required. Ortigas, Pasig City and Cubao work locations; immediate start possible.

Qualifications

• Bachelor's degree in HR management or equivalent.
• Minimum 3 years of HR work experience in different HR areas.
• At least 2 years in an HR supervisory role within the BPO industry.
• Knowledge of contracting, negotiating, and change management.
• Knowledge of government, local employment, wage and salary laws.

Responsibilities

• Oversee compensation and benefits, employee and labor relations, and safety/OSH.
• Coordinate timekeeping and payroll support with operations.
• Maintain HR records and update HRIS with new hire information.
• Address HR-related concerns and ensure policy compliance.
• Bridge management and employee relations by addressing demands and grievances.

Skills

HR supervision

Employee relations

Labor law

Payroll support

HRIS

Policy development

Education

Bachelor's degree in Human Resource Management

Tools

None

Job description

On-site - Pasig 5-10 Yrs Exp Bachelor Full-time

Employee Recognition and Rewards

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave

Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Responsibilities

• Responsibility as HR Supervisor will be far from one-dimensional. You’ll undertake wide range of HR task on compensation and benefits, employee and labor relations, occupational safety and health, timekeeping and will work closely with operations in addressing all HR related concerns.

Employee Relations and Labor Relations:

• Develop and maintain healthy relation with Govt. and Non-Govt. Organizations
• Provide counselling to improve staff work performance and relationship with co-employees
• Organize activities and events that support and enhance employee morale and nurture a positive working environment that will drive an increased employee satisfaction and commitment level
• Bridging management and employee relations by addressing demands, grievances, or other issues.
• Monitor attrition rate and recommends procedures and resolution and identify employment concerns.

Administrative:

• Maintain physical and digital records like employment contract and documentations
• Update internal database (HRIS) with new hire information
• Auditing and authenticating all documents related to legal, salary statements and distribution, policies etc.

Compensation and Benefits:

• Administer compensation and benefits plan
• Assist in timekeeping and support for payroll concerns
• Provides support to employees in various HR- related topics such as leaves and compensation and resolve any issues that may arise.

Occupational Safety and Health:

• Ensure activities to meet and integrate with organizational requirements for quality management, health and safety, etc.
• Work on any other tasks or responsibilities at the behest of the Director of Business Operations

Job Requirements

• Candidate must possess at least a Bachelor's/College Degree, Human Resource Management or equivalent
• With minimum 3 years work experience in the different areas of Human Resources
• At least 2 years of experience in HR supervisory role from the BPO industry
• Knowledge of contracting, negotiating, and change management
• Knowledge of government, and local employment, wage and salary laws and regulations
• Must have a strong understanding of contemporary HR practices and issues
• Ability to analyze and assess training and development implementation of salary administration plans and benefits programs
• Experience in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and proceduresWork requires professional presentation, communication and interpersonal skills
• Ability to motivate group, units or teams to produce quality materials
• In depth knowledge of labor law and practical experience in managing employee relations
• Experience of people management and ability to work well under pressure.
• High level of integrity, courage and commitment
• Willing to work in Ortigas, Pasig City and Cubao
• Can start ASAP