Hub Operations Lead - Logistics & KPI

SPX Express; Philippines; On-site; PHP 400,000 - 700,000; Full time

Job summary

SPX Express in the Philippines is seeking an experienced Hub Operations Supervisor to oversee day-to-day hub activities, including parcel inbounding, sorting, rider dispatch, and inventory control. The role requires hands-on leadership in a fast-moving distribution center and a mindset for continuous improvement.

You will monitor hub performance against KPIs, prepare and validate reports, coordinate with agency teams, and support payments processing.

Qualifications

• Bachelor's degree in any field.
• At least 3 years in logistics, warehouse, or distribution.
• Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role in a warehouse or hub environment.
• Experience in payments processing or similar function.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Willing to be assigned anywhere in the designated cluster.
• Able to do shift work per team schedules.
• Continuous learning mindset; able to handle hub admin tasks.

Responsibilities

• Assist in day-to-day hub operations including inbounding, sorting, dispatch, receiving, and inventory control.
• Conduct team briefings and document minutes.
• Monitor hub performance and meet KPI targets.
• Create, review, and validate hub reports.
• Support Customer Support in escalations.
• Implement process improvements to boost productivity.
• Handle payments and other payment processes.
• Coordinate with agency coordinators for agency teams.
• Perform other hub operation tasks.

Skills

Team Leadership

Logistics Operations

Payments Processing

MS Office Proficiency

Communication

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

SPX Express in the Philippines is seeking an experienced Hub Operations Supervisor to oversee day-to-day hub activities, including parcel inbounding, sorting, rider dispatch, and inventory control. The role requires hands-on leadership in a fast-moving distribution center and a mindset for continuous improvement.

You will monitor hub performance against KPIs, prepare and validate reports, coordinate with agency teams, and support payments processing.