Hub Operations Lead: Logistics & Process Optimization

SPX Express; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

SPX Express in Manila is seeking a Hub Operations Lead to drive day-to-day hub activities across last mile and first mile, including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory control.

You will monitor hub performance, ensure productivity and KPI targets are met, create and validate hub reports, coordinate with agency teams, and support payments processing while guiding a team through shift-based operations.

Qualifications

• Bachelor's Degree holder with at least 3 years in Logistics, Warehouse or Distribution.

Responsibilities

• Assist day-to-day hub operations including inbounding, sorting, rider dispatch, and inventory control.
• Conduct team briefings and document meeting minutes.
• Monitor hub performance to meet productivity and KPI targets.
• Create, review and validate hub reports.
• Assist Customer Support with escalations.
• Implement process improvements to boost hub productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators to oversee agency teams.
• Other tasks related to hub operations.

Skills

Leadership

Payments processing

MS Office

Team coordination

Logistics

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

SPX Express in Manila is seeking a Hub Operations Lead to drive day-to-day hub activities across last mile and first mile, including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory control.

You will monitor hub performance, ensure productivity and KPI targets are met, create and validate hub reports, coordinate with agency teams, and support payments processing while guiding a team through shift-based operations.