Hub Coordinator - Operations, SPX Express (Rodriguez, Rizal)

SPX Express; Manila; On-site; PHP 334,800 - 502,200; Full time

Job summary

SPX Express is looking for a Logistics Operations Manager to assist in day-to-day hub operations in Manila. You'll manage parcel inbounding, sorting, and inventory management, alongside supporting the Customer Support team and monitoring hub performance.

The ideal candidate should hold a bachelor’s degree, possess at least 3 years of relevant experience, and have held a leadership role preferably in a logistics or warehouse environment. A continuous learning mindset is essential.

Qualifications

• At least 3 years of experience in Logistics, Warehouse, and Distribution.
• Experience in e-commerce fulfillment is an advantage.
• Must have a continuous learning mindset.

Responsibilities

• Assist in day-to-day hub operations including parcel management.
• Support monitoring of hub performance and productivity.
• Create, review, and validate Hub reports.

Skills

Leadership in logistics or warehouse environment

Intermediate proficiency in Microsoft Office

Understanding of payment processing

Education

Bachelor’s Degree

Job description

Responsibilities

• Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Implement process improvement initiatives and projects to enhance hub productivity.
• Handle payment transactions and associated payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks as required to support hub operations.

Qualifications

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work depending on agreed team schedules.
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations.