Hub Coordinator - Operations, SPX Express (Quezon, Province)

SPX PHILIPPINES INC.; Gumaca; On-site; PHP 450,000 - 700,000; Full time

Job summary

SPX Philippines Inc. is seeking a Hub Operations Lead to oversee day-to-day logistics tasks across first and last mile activities. You will manage parcel inbounding, sorting, rider dispatch, and inventory, while driving KPI performance and reporting.

You will also support the payments process and coordinate agency teams, with a focus on productivity and process improvements. The role requires a bachelor’s degree and at least 3 years in logistics, with leadership experience in a hub environment.

Qualifications

• Bachelor’s degree required.
• 3+ years in logistics, warehouse or distribution.
• Leadership experience in a hub/warehouse.
• Experience in payments processing or similar function.
• Proficient in Word, Excel, PowerPoint.

Responsibilities

• Assist in day-to-day hub operations: parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, inventory management.
• Support monitoring of hub performance to achieve Hub KPIs.
• Create, review, and validate hub reports.
• Assist Customer Support in resolving escalations.
• Implement process improvements to boost hub productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators to oversee teams.
• Perform other hub operations tasks as needed.

Skills

Leadership

Hub operations

Payments processing

MS Office

Shift work

Administrative tasks

Team coordination

Willing to relocate within cluster

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

• Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.




• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.




• Create, review, and validate Hub reports.




• Assist the Customer Support team with call-outs to resolve customer escalations.




• Implement process improvement initiatives and projects to enhance hub productivity.




• Handle payment transactions and associated payment processes.




• Coordinate with agency coordinators to oversee agency teams.




• Perform other tasks as required to support hub operations

Requirements:

• Bachelor’s Degree Holder




• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.




• Has held a leadership role preferably in a warehouse or hub environment




• Experience in payments processing or similar function




• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)




• Willing to be assigned anywhere in the designated Cluster




• Able to do shift work depending on agreed team schedules




• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations