Hub Coordinator - Operations, SPX Express (Pandi, Bulacan)

SPX PHILIPPINES INC.; Bulacan; Presencial; PHP 300.000 - 600.000; Tempo integral

Resumo da vaga

SPX PHILIPPINES INC. in Bulacan is seeking a Hub Operations Lead to supervise day-to-day hub activities, including parcel inbounding, sorting, and dispatch, with inventory management responsibility.

The role focuses on achieving hub KPIs and seamless cross-functional collaboration. You will create and review hub reports, support customer escalations, implement productivity improvements, and manage payments processing.

Qualificações

• Bachelor’s Degree holder.
• At least 3 years related experience in Logistics, Warehouse and Distribution.
• Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work depending on agreed team schedules.
• Continuous learning mindset; able to perform administrative and other tasks in hub operations.

Responsabilidades

• Assist in day-to-day hub operations including parcel inbounding, sorting, rider dispatch, and inventory management.
• Support monitoring of hub performance to achieve Hub KPIs.
• Create, review, and validate Hub reports.
• Assist Customer Support with call-outs to resolve escalations.
• Implement process improvements to enhance hub productivity.
• Handle payments processing tasks.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks to support hub operations.

Conhecimentos

Leadership in warehouse/hub

Logistics & distribution

Payments processing

Team coordination

Formação

Bachelor’s Degree

Ferramentas

Microsoft Office

Descrição da vaga

• Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.

• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.

• Create, review, and validate Hub reports.

• Assist the Customer Support team with call-outs to resolve customer escalations.

• Implement process improvement initiatives and projects to enhance hub productivity.

• Handle payment transactions and associated payment processes.

• Coordinate with agency coordinators to oversee agency teams.

• Perform other tasks as required to support hub operations

Requirements

• Bachelor’s Degree Holder

• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.

• Has held a leadership role preferably in a warehouse or hub environment

• Experience in payments processing or similar function

• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)

• Willing to be assigned anywhere in the designated Cluster

• Able to do shift work depending on agreed team schedules

• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations