Hub Coordinator - Operations, SPX Express (Loay,Bohol)

SPX PHILIPPINES INC.; Loay; Presencial; PHP 350.000 - 480.000; Tempo integral

Resumo da vaga

SPX Philippines Inc. is seeking a Hub Operations Associate in Loay, Central Visayas. The role supports day-to-day hub operations across inbounding, sorting, dispatch, and inventory management, with a focus on KPI-driven productivity and accurate reporting.

You will assist the Customer Support team with escalations, drive process improvements, and handle payment transactions. The candidate should have leadership experience in a warehouse or hub and be willing to work flexible shifts across the

Qualificações

• Bachelor’s degree required.
• 3+ years in Logistics, Warehouse and Distribution; e-commerce fulfillment is a plus.
• Leadership experience in a warehouse or hub.
• Experience in payments processing or similar.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work.
• Strong learning mindset; able to perform admin tasks in hub operations.

Responsabilidades

• Assist in day-to-day hub operations including inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
• Support monitoring of hub performance via Hub KPIs.
• Create, review, and validate Hub reports.
• Assist Customer Support with call-outs to resolve escalations.
• Implement process improvements to enhance productivity.
• Handle payment transactions and payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks to support hub operations.

Conhecimentos

Leadership

Logistics experience

Payments processing

Shift work flexibility

Willingness to be assigned anywhere

Continuous learning mindset

Formação

Bachelor’s Degree

Ferramentas

Microsoft Office

Descrição da vaga

• Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.

• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.

• Create, review, and validate Hub reports.

• Assist the Customer Support team with call-outs to resolve customer escalations.

• Implement process improvement initiatives and projects to enhance hub productivity.

• Handle payment transactions and associated payment processes.

• Coordinate with agency coordinators to oversee agency teams.

• Perform other tasks as required to support hub operations

Requirements

• Bachelor’s Degree Holder

• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.

• Has held a leadership role preferably in a warehouse or hub environment

• Experience in payments processing or similar function

• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)

• Willing to be assigned anywhere in the designated Cluster

• Able to do shift work depending on agreed team schedules

• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations