Hub Coordinator - Operations, SPX Express (Daet, Camarines Norte)

SPX Express; Philippines; Vor Ort; PHP 600.000 - 900.000; Vollzeit

Zusammenfassung

SPX Express Philippines is seeking an experienced Hub Operations Manager to oversee day-to-day hub operations, inbounding, sorting, dispatch, and inventory control across the last mile and first mile processes.

The role requires leading teams, producing hub reports, monitoring KPIs, handling payments, and driving process improvements to boost productivity. Willingness to work shifts and be assigned across clusters is required.

Qualifikationen

• Bachelor's degree is required.
• At least 3 years of experience in logistics, warehouse or distribution.
• Experience in a leadership role, preferably in a hub/warehouse environment.
• Experience in payments processing.
• Proficient with Microsoft Office tools (Word, Excel, PowerPoint).
• Willingness to be assigned anywhere in the designated cluster and to work shifts.

Aufgaben

• Assist in day-to-day hub operations (inbound, sorting, dispatch, receiving in-transit parcels, inventory control).
• Conduct team briefings and document meeting minutes.

Kenntnisse

Leadership

Logistics management

Payments processing

Ausbildung

Bachelor's Degree

Tools

MS Office (Word/Excel/PowerPoint)

Jobbeschreibung

Job Description

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI's are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub

Requirements

• Bachelor's Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations