Hub Coordinator - Operations, SPX Express (San Pedro, Laguna)

SPX Express; Manila; On-site; PHP 502,000 - 837,000; Full time

Job summary

SPX Express is seeking a hub operations professional in Metro Manila to manage day-to-day hub activities, supervise a team, and ensure KPI targets are met. The role includes reporting, payments processing, and coordinating with agency teams for seamless logistics operations.

The ideal candidate has a Bachelor's degree and at least 3 years in logistics or warehouse roles, with leadership experience and proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree holder required.
• At least 3 years in logistics, warehouse or distribution.
• Experience leading a warehouse or hub team.

Responsibilities

• Assist day-to-day hub operations (last mile and first mile) and inventory control.
• Lead team briefings and document minutes.
• Monitor hub performance and ensure KPI targets are met.
• Create, review and validate hub reports.
• Support payments processing and related tasks.
• Coordinate with agency teams and oversee hub operations.
• Handle other tasks related to hub operations.

Skills

Leadership

Team coordination

Administrative skills

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Job Description

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub
• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations