HRBP

Neksjob Philippines; Baguio; On-site; PHP 781,200 - 1,004,400; Full time

Job summary

A staffing solutions company is seeking an HR Business Partner based in Baguio. The ideal candidate will have 5-8 years of HR experience, particularly in a BPO or contact center environment. Key responsibilities include managing employee relations, performance management, and ensuring compliance with local labor laws. This role requires a strategic thinker who can partner with operational leaders to align HR strategies with business goals. Candidates should possess a solid understanding of PH labor laws and have strong interpersonal skills.

Qualifications

• 5-8 years of HR experience is required.
• Experience in BPO or contact center environments is mandatory.
• Must have strong knowledge of employee relations and labor laws.

Responsibilities

• Support workforce planning and performance management.
• Handle employee relations and ensure compliance with labor laws.

Skills

Employee Relations

Performance Management

Data-driven decision making

Knowledge of PH labor law

Education

Bachelor's degree

Job description

On-site - Baguio 3-5 Yrs Exp Bachelor Full-time

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Job Description

The HR Business Partner (HRBP) acts as a strategic and operational partner to business leaders, supporting workforce planning, employee relations, performance management, and engagement in a high-volume BPO environment. The role balances hands-on HR execution with business advisory, ensuring people strategies directly support operational goals, client commitments, and delivery excellence.

Qualification:

• 5–8 yrs HR experience
• 3–5 yrs BPO / Contact Center required
• Strategic + hands-on HR role
• Partner with Ops & Site Leaders
• Employee Relations & Labor Law expert
• Performance, Workforce Planning & HR Analytics

What you’ll handle:

• Employee relations & DOLE compliance
• Performance & talent management
• Stakeholder & audit support

Must-have:

• Strong PH labor law knowledge
• BPO / shared services background
• Data-driven & business-minded
• Can influence leaders, not just advise
• High EQ & confidentiality

Nice to have:

• Global / multinational BPO exposure
• Transition or workforce migration experience
• HR certification (CHRP / CHRMP)

HR Business Partnering Stakeholder Management People Management Employee Relations

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